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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


How do I identify myself as either a nonprofit or a for-profit advertiser?

You’ll only need to identify yourself as either a nonprofit or for-profit advertiser when you create your first Career Centre Listing – which you can manage via MyDesk when you are signed into CharityVillage as a Basic User or Member.

1. Sign into your CharityVillage Basic User or Member account.

2. When you are ready to create a job listing, select Post Job Listings from the MyDesk menu.

3. You’ll be prompted to identify as either a nonprofit or for-profit advertiser. If you select for-profit, you’ll be asked to determine your eligibility to advertise a job on CharityVillage.

4. Once you’ve made the selection, we’ll remember it for future postings.

5. If your situation changes, you can modify the setting using MyDesk.