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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


How do I pause my job postings?

  • Sign into your CharityVillage account, and click on the clipboard icon in MyDesk. This will bring up the Manage My Listings options on the right side of the box.
  • On your list of ads, look for your listing under the Active folder.
  • Click the Select menu next to the listing you wish to pause, and click Pause from the drop down menu.
  • The Listing will automatically move to your paused folder.
  • Anytime you wish to restart the listing, simply click the Select menu next to the listing, and click Restart from the drop-down menu.