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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!

Help

How do I change my password?

You can change your password via MyDesk. From the MyDesk main menu, select the Accounts and Settings option and then click on Change Password from the list of available options.