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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


I’m getting too many messages from you. How do I manage what you send me?

You can manage your communication preferences via MyDesk. From the MyDesk main menu, select Alerts & Saved Stuff. Here you can manage your custom alert messages for job listings as well as update your subscription preferences to our eNewsletters.

Note that if you are a job posting client, we will send you business related news and announcements that concern your account regardless of your eNewsletter subscription preferences.