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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


What is eLearning?

Our eLearning program is great way to supplement your professional development through a series of self-paced course and live webinars that you can take from your home or office computer. Most of the eLearning offerings are self-paced courses that you can complete all at once, or a little at a time. Each course contains a series of self-tests throughout, as well as an optional final exam.

If you are looking for a learning experience that is designed to take you straight from the course material to application on the job, these courses are for you. Each course provides downloadable information, templates, guides and cheat-sheets that you can take and start using right away.

CharityVillage eLearning courses are also accredited by CFRE, CAVR and PAVR-O. Participation in eLearning courses is applicable for points toward initial certification or recertification.