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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


How can I pay for my courses?

Once you select the course(s) you wish to take, and then select the Buy it button, you will have an option to pay by credit card, or to be invoiced. CharityVillage does not store your credit card information, so you will have to enter it each time you place an order. If you select invoice me, you will be prompted to ensure that your billing address is correct. If there are any corrections to be made, simply go to the tab entitled My Account and update your information.