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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


If the courses only take a few hours, why do I get access for three months?

Most of the eLearning courses can be completed in two to three hours or less if you take the course all at once. We give you access to the course for 90 days so that you can progress at your own pace and log back in to review the lessons and resources as often as you'd like. We know that it's nice to be able to refer back to your learning materials or refresh your understanding of something while you're putting the ideas to use in your daily work.