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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!

Help

Help! I can’t see the whole course window on my screen.

Help! I can’t see the whole course window on my screen.

If you can't see the whole course, you should adjust your screen settings to make sure your monitor resolution is set to 1024x768. For instructions on how to change your screen resolution, use the link corresponding to your computer/operating system:

Windows Vista or Windows 7

Windows XP

Apple or Mac computer