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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


How do I take the exam for my eLearning course?

The exams for CharityVillage eLearning course are optional. However, they're a great way to test your knowledge.

Here's how:

1. Login to your account.

2. Go to My Desk, click on the graduate cap icon to view “My Courses”

3. To the right of the course you'd like to take the exam for, click on the Select menu, and choose Take Exam.