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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


How can I add my organization to the directory?

If you’re a Canadian charity or nonprofit organization, you can request to be added to the Village Directory by sending an e-mail to Please be sure to include your organization’s name, a brief description and a link to your website.