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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!

Help

What kinds of volunteer listings are posted here?

We accept volunteer listings from:

Any Canadian nonprofit or charity and international nonprofit organizations with volunteer opportunities that are located in Canada.

We do not accept volunteer listings from:

•    For-profit companies

•    Organizations that charge application fees for volunteers (e.g. training fees)

•    Organizations who aren't transparent about any fees in their CharityVillage listing (e.g. transportation, housing, licenses, reports, etc)

•    Individuals (e.g. for caregivers, tutors, etc.)

•    Organizations that, in our opinion, engage in hate crimes, support of terrorism, or sedition.

What kinds of volunteer listings are posted here?

We accept volunteer listings from:

Any Canadian nonprofit or charity and international nonprofit organizations with volunteer opportunities that are located in Canada.

We do not accept volunteer listings from:

•    For-profit companies

•    Organizations that charge application fees for volunteers (e.g. training fees)

•    Organizations who aren't transparent about any fees in their CharityVillage listing (e.g. transportation, housing, licenses, reports, etc)

•    Individuals (e.g. for caregivers, tutors, etc.)

•    Organizations that, in our opinion, engage in hate crimes, support of terrorism, or sedition.