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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


Will all of my contact information appear in the volunteer listing?

The contact information you share when you create an account on CharityVillage is only used by the CharityVillage team to help us reach you.

For your volunteer listings, please add your desired contact information in the Listing Description section when you're creating your listing. That way, you can use whatever contact method you'd like for candidates to reach you and apply.