Decorative Side Bird

Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


Are comments moderated?

We don’t want to get in the way of great conversation and debate by requiring posts, interactions and comments approved by a moderator. While we trust that people are inherently good and will use the CharityVillage community in a professional and appropriate manner, we recognize that from time to time someone may slip-up. You can flag anything that you see that you think is inappropriate by clicking on the Report Abuse button. These flags will be reviewed by our Community Manager, who will determine whether or not a post or comment is inappropriate and will remove it immediately if necessary.