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Help Tutorials

We have recently updated our HelpDesk functionality to serve you better! Please access our new Help portal (opens in a new window.)

Our Help portal contains answers to many CharityVillage visitor questions and also allows visitors to submit questions that will be answered by our excellent Villagers in a timely fashion. Try it out!

Our National HelpDesk can also be reached by phone by calling 1-800-610-8134.

We are here to help!


I had an account on the old site. Do I need to create a new one?

No. If you had an account on the old, it has automatically been migrated to our new site. You'll be able to sign into your CharityVillage account using the same email address and password.