Communications and Community Relations Specialist

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Canadian Mental Health Association, Ottawa
  • Marketing / Communications / PR
Full Time
  • Ontario - Ottawa
  • Ontario - Ottawa Area - Ottawa
Experienced (Non-manager)$62,080 - 64,2822019-03-152019-05-14

The Canadian Mental Health Association, Ottawa Branch (CMHA) is a private, non-profit, charitable organization dedicated to promoting good mental health and improving the quality of life for individuals experiencing serious mental illness.


CMHA is currently accepting applications for its first fulltime:

Communications and Community Relations Specialist


Type of Position:    Permanent Full-Time

Hours of Work:       35 hours per week, flexible schedule required

Pay Rate:                  $62,080 - $64,282


Position Summary:

The Communications and Community Relations Specialist reports to the Executive Director. The Specialist’s responsibilities include the development and implementation of public relations and media strategies, internal and external communications, and participation in the development and implementation of mental health promotion activities. The Specialist also serves as liaison with the public, media, and community groups.


Essential Minimum Qualifications:

Education:   Post-secondary diploma or degree in journalism, communications, or related field of study

Experience and Knowledge:

  • Minimum of 5 years of progressive experience in communications, public relations or media relations.
  • Experience in the design and layout of a variety of textual and visual content.
  • Understanding of CMHA Ottawa’s vision, mission and values.
  • Knowledge of the areas of mental health, not-for-profit organizations, and health equity issues would be an asset.
  • Knowledge of community development and advocacy an asset.
  • Experience in Public Speaking.


Skills and Abilities:

  • Ability to develop and implement communication strategies and plans.
  • Excellent writing and communication skills.
  • Strong editorial skills.
  • Demonstrated skills in Social media (Facebook, Twitter, LinkedIn) and website development.
  • Advanced computer skills (Microsoft Office Suite, Wordpress, MailChimp, Hootsuite, Adobe Illustrator, Photoshop, etc).
  • Graphic design, Photography, artistic and video skills an asset.
  • Good organizational skills, ability to meet tight deadlines and work independently.
  • Ability to work with a variety of professionals in a team environment.
  • Strong interpersonal skills.
  • Excellent analytical skills and the ability to communicate at all organizational levels.
  • Ability to handle sensitive and confidential information with a high degree of discretion and professionalism.


Principal Responsibilities and Duties

  • Develop and implement internal and external communication strategies and plans.
  • Write and edit material across multiple platforms, media relations, social media, publishing liaison, event organizing, community liaison, communications support.
  • Develop and manage communication products including press releases, media kits, annual reports and key messaging.
  • Work with and supports the Branch Communications Committee to develop a plan for internal and external communications.
  • Support staff, Senior Management and Board members with regard to messaging and positioning for media interviews.
  • Works with the Executive Director and the Executive Team in the drafting, preparation and presentation of briefings to the Board and external authorities, including financial, human resources and labor relations issues, including collective bargaining.
  • Manage the Branch’s website and social media activities.
  • Manage and cultivate media relations and ongoing media opportunities.
  • Monitor and analyze media reports and improve Mental Health and Addictions issue developments and coverage in the media.
  • Coordinate and participate in a range of special public relations and mental health promotion activities.
  • Ensure the bilingual presentation of internal and external communications where appropriate.
  • Other duties may be assigned as required.



  • Bilingual (French and English) essential.


  • Use of a vehicle and a valid Class G Driver’s License are essential in meeting the demands of the job.

The Canadian Mental Health Association is committed to developing inclusive, barrier-free selection processes and work environments. If contacted about this job posting, please advise us if you require any accommodations regarding the interview process.

Applicants who receive a conditional offer of employment must produce a Vulnerable Sector Police Records Check, proof of academic achievement and meet all legal requirements for driving.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.


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