Data Management Assistant

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
ALS Canada
  • Administrative / Clerical Support
Full Time
  • Ontario - Metro Toronto Area - Toronto
Experienced (Non-manager)N/A2019-05-072019-05-31

About ALS Canada
A charitable organization that lives its values of accountability, collaboration, compassion, integrity, resiliency and respect, ALS Canada works with the ALS community to improve the lives of people affected by amyotrophic lateral sclerosis through support, advocacy and investment in research for a future without ALS. Fully funded by donors, we were fortunate to benefit from the generosity of Canadians during the Ice Bucket Challenge of 2014, and are now focused on implementing our 2018 to 2023 strategic plan in support of the following long-term impacts: people affected by ALS receive the best possible standard of care; more treatments are available to improve quality of life and extend lifespan; and people are empowered to make informed decisions about ALS.

With annual revenues of more than $7 million, ALS Canada funds peer-reviewed research grants through the ALS Canada Research Program. Within Ontario, we have a role similar to that of the provincial ALS Societies providing services and support to help people living with ALS to navigate the complexities of the disease, which over time takes away one’s ability to walk, talk, eat, swallow and eventually breathe. Through federal and provincial (Ontario) advocacy, we give voice to the collective experience of people living with ALS to help drive program and system changes for the ALS community. As a member of the International Alliance of ALS/MND organizations, an international community for individual ALS/MND organizations from around the world, we actively contribute to the collaborative global effort to fight ALS/MND.

Our world is challenging. The people we serve are dealing with a devastating illness. But in the midst of it, their resiliency and spirit is remarkable and moving. You will be touched by the community and will find a way to naturally and effectively engage.

The Opportunity
ALS Canada is looking for an energetic professional to join our team. The individual understands the critical contribution they will make to our vision to make a difference in the lives of people living with ALS today and to a future, where ALS will be a treatable, not terminal disease. This is an exciting opportunity to join a dedicated team of staff and volunteers to help ALS Canada achieve its mission.

Job Summary
Reporting to the Director, Data Management, and working in collaboration with the Fund Development team, Marketing and Communications team, Finance and the Ontario Regional Managers, the Data Management Assistant will support the work of the Data Processing & Donor Services team.

Responsibilities:
- Perform general duties such as sort, route and distribute daily mail
- Process incoming donations, sorted by campaign, complete daily batches and prepare deposits
- Import donations into Raiser’s Edge database
- Ensure timely turnaround for data entry into Raiser’s Edge database of all assigned batches and ensure all donations are filed by batch and all appropriate backup documentation is included
- Generate daily reports for online donations and credit card transactions
- Generate thank you letters and tax receipts
- Handle all aspects of tribute giving, including memorial acknowledgments, funeral home donation cards, and special occasion giving
- Maintain returned mail/tax receipts and assign proper coding in Raiser’s Edge
- Maintain donor and client confidence and protect operations by keeping information confidential
- Maintains record-keeping procedures
- Produce ad hoc reports as needed to assist in events and donor stewardship
- Communicate with donors by phone and email to take donations and updates, and resolve issues and concerns
- General office and administrative duties will include answering the telephone, photocopying, stuffing envelopes
- Act as an Ambassador and attend events as required
- Other duties as assigned

Competencies and Skills:
- Post-secondary education, or equivalent work experience
- 1-2 years experience in a non-profit organization
- Minimum one year proficiency in gift entry in Raiser’s Edge or equivalent
- Knowledge of fund development structures and processes
- Knowledge of CRA receipting guidelines
- Strong computer literacy - Windows, Microsoft Word, Excel and Outlook
- Sound understanding of basic accounting operations including banking procedures
- Excellent communication skills and professional telephone etiquette
- Must speak, read and write English fluently and with confidence
- Ability to handle people with sensitivity, confidentiality, tact and diplomacy
- Superb attention to detail, analytical skills and sound judgment
- Demonstrated organizational skills, in a multi-tasking environment, including the ability to prioritize workload
- Access to a car and a valid driver’s licence

Please send your cover letter and resume to jobs@als.ca by May 31, 2019 with the subject line – Data Management Assistant. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

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