|Organization Name||Job Categories||Position Type||Region and Location(s)||Career Level||Salary||Ad Online Since||Application Deadline|
|Co-operatives and Mutuals Canada||Full Time||Executive (Dept. head, director)||N/A||2019-02-12||2019-04-12|
Reporting to the Executive Director, the Director, Member Engagement, leads the Co-operative and Mutuals Canada (CMC) national member engagement and sector development strategies. The Director ensures that CMC’s offering to members is a superior value proposition and that programming (e.g. programs, services, events, projects) across the organization is aligned with the priorities and values of our members.
The Director provides strategic advice to the Executive Director as related to sector development and member engagement, retention, and growth, as aligned with the framework of the strategic plan and the evolving needs of members. This includes developing, delivering, and measuring strategies based on research and analysis of the needs and priorities of CMC members and the sector at-large.
The Director oversees the CMC customer relationship management system or CRM, and as such, is responsible for the fulfillment of a number of service/program delivery functions (e.g. annual conference registration process) in relation to member services and organizational priorities.
In collaboration with the Executive Director and members of the Board of Directors, the Director will represent CMC in meetings with senior government staff, members, partners, and various stakeholders to advance collaborations.
The Director will measure the impact of all sector development and engagement activities across the organization on an annualized basis.
The Director will leverage strong listening, written and presentation skills, and an ability to develop and sustain relationships, partnerships and alliances across a broad spectrum of influencers and stakeholders, and apply these skills to advance membership value for CMC members, while enhancing the overall capacity of the sector.
Develops, implements and evaluates an integrated member engagement, retention and growth strategy, addressing the interests and value-added expectations of members by:
Enhancing Sector Capacity
Oversees the CMC customer relationship management system or CRM, and as such, is responsible for the nature, accuracy and use of such data in relation to CMC policy and current legislation and applies the CRM to fulfill a number of service/program delivery functions (e.g. annual conference registration process) in relation to member services and organizational priorities.
Builds collaborative relationships with other co-operative organizations, including CMC member organizations, provincial co-operative organizations, federations, as well as federal government departmental staff and a community of national partners.
Manage and motivate assigned team members, contractors, students and interns.
THE SUCCESFUL CANDIDATE WILL POSSESS:
SKILLS AND ATTRIBUTES
The Director brings:
Some travel required - predominantly domestic. Weekend and evening work may be required during peak periods and travel.
A competitive compensation package including benefits is provided.