Active Listener

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
  • Social Work
  • Community Outreach
Contract - Part Time
  • Home-Office Based
Entry Level$24.00(Hourly)2019-08-192019-10-18

Title Certified Listener

Location GTA Home-Office

Industry Social Enterprise / Internet

Employment Type Flexible

Experience Junior Level

Job Function Social Service / Client Intake / Active Listening

Compensation $24 an hour

The Role

Are you an entrepreneurial Social Service Worker motivated by cause-related work? We are a social enterprise seeking Social Service Workers to be part of our new online “Certified Listener Program” chat service.


The ideal candidate would need to be well versed in Active Listening and be familiar with Technology. Reporting directly to the Program Manager, you will be responsible for: testing, reviewing, making suggestions and reporting bugs for the entire UX/UI for our new online “Certified Listener Program” chat service. Having the right cultural fit is very important. We are looking for someone who can help us use business as a force for good!

The Product

To learn more about our online “Certified Listener Program” chat service visit

Qualifications and Experience

  • A clear understanding of regulations, legislation and the Social Work environment is a must.
  • Extensive experience in opening, and managing “user profiles” in social media (Facebook, Twitter, Instagram, LinkedIn) is a must.
  • Ability to articulate with clarity different types of counseling/psychotherapies for individuals and groups.
  • Hands-on experience and clear understanding of working with a broad range of client groups and their families.
  • General knowledge of technology and how the internet is changing the way Social Services are delivered is a clear advantage.
  • Degree in Social Service Work obtained from an accredited College or University is a must.
  • Current membership with OASW and/or OCSWSSW is not required but is a clear advantage. 


  • Degree in Social Service Work obtained from an accredited College or University.
  • Demonstrated skills in working with a broad range of client groups and their families.
  • Demonstrated skills in Active Listening.
  • Knowledge of and experience in CBT, DBT, and Motivational Interviewing a definite asset.
  • Excellent organizational skills with demonstrated flexibility and adaptability to work in a fast-paced/changing environment.
  • Ability to work independently as well as in a team environment.
  • Demonstrated excellent interpersonal and communication skills.
  • Ability to respond rapidly and decisively to crisis situations.
  • Excellent decision-making skills.
  • Excellent knowledge of community resources.
  • Demonstrated ability to prioritize a consistent and varied workload.
  • Demonstrates cross-cultural awareness and sensitivity.
  • Good word processing skills, including MS Office.
  • Demonstrated ability to respect strict confidentiality protocols.

Hours of Work

Flexible depending on availability. This is a flexible part-time contract opportunity that could become full time for the right individual.

If you are interested in this opportunity, please apply and let us know why you feel that you are the right candidate for this role.

Job Types: Part-time, Contract

Salary: $24.00 /hour

Please use the Apply Now button below
to be considered for this position.

Apply NowThis functionality is only available on a desktop or laptop computer.

Click here for important information about
applying for a job through CharityVillage.