Manager-Organizational Effectiveness

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
South-East Ottawa Community Health Centre
  • Healthcare: Other Staff Positions
  • Human Resources
  • Management / Executive
Full Time
  • Ontario - Ottawa Area
Manager (Supervisor of Staff)$83,434 - 93,6782019-08-142019-09-06


The South-East Ottawa Community Health Centre is a community-based organization that provides integrated, inter-professional services.  Our mandate is simple: to provide and advocate for integrated, holistic primary health care, social services, community development and health promotion.  We look to bring people together with the resources, expertise and services they need so that we can do our part to build a healthy, thriving community.  At the heart of our delivery model are our shared values of diversity, honesty, respect, responsibility, inclusiveness, and learning.  We put people first, because Every One Matters.

Our talented, passionate team at SEOCHC makes a difference.  We collaborate to deliver best-in-class services and care to the residents of our community, and we’re looking for a full time, indeterminant Manager, Organizational Effectiveness to join us in our mission.    

We encourage you to visit our website and to contact us should you have any specific questions regarding the role, the organization, or the process: .

Please note that our deadline for applications is Friday, September 6th, 2019 at 12:00 noon.        Thank you for your time and interest.


It is an incredibly exciting time to be part of our team at SEOCHC.  This is a time of change, transformation and strategic initiatives that will set up our Centre for future success.  With changes to the health care landscape coming our way, there has never been a more exciting time to join our team.  This is one of those rare times in a career where you get to be part of a foundational sector shift in a high-impact role. 

Today we are excited to announce the opening of a Manager, Organizational Effectiveness to join our SEOCHC senior management team.  Reporting directly to our Executive Director, in this important role you will be responsible to drive organizational effectiveness (OE) strategies for SEOCHC.  Working with leaders and other stakeholders within the organization, you will identify and lead changes to internal processes, organizational structure, and the way we work.  You will be a change champion to support internal teams as they navigate and implement organization effectiveness initiatives.  Sitting at our management table, you will also support strategic objectives by developing OE programs that align with and support organizational priorities and our long-term vision for our community health care future.

You understand how to lead diverse inter-professional teams and support cultural changes on an organization-wide basis.  You take a collaborative, best practice-focused approach to identifying inefficiencies or barriers to success.  You’re well-versed in risk assessment and gap analysis.  You’re a creative problem-solver, a fixer, and a relationship builder.  You have the capacity to coach, advise and guide leaders and employees in implementing OE programs.

This role generally requires:

  • Experience leading OE programs and initiatives.
  • Experience guiding senior leaders on how to lead through change.
  • A well-developed understanding of best practices, including lean processes.
  • Experience conducting root cause and risk analysis.
  • Solid networks of peers and experts to leverage best practices in place at other comparable organizations.
  • Experience developing communication plans and strategies.
  • An innovative, solutions-focused approach to assessing current state versus future state.
  • Post-secondary education in Human Resources, Business, or an equivalent combination of education and experience.
  • At least 7 years of experience in a strategic Human Resources/OE and/or Business Operations capacity with a focus on resource and strategic planning.
  • Experience in the non-profit sector and a strong understanding of barriers faced by marginalized communities
  • Excellent English oral and written communication skills, French and/or other languages a strong asset.

Preferred Qualifications:

  • Healthcare sector and/or community services experience is a definite asset in this role.
  • Change Management certification.

The Centre offers excellent employee benefits, including the Health Care of Ontario Pension Plan. Salary range from $83,434 to $93,678/annum.


If you are looking for an incredible opportunity to work in a dynamic organization with a huge impact in a community, we invite you to submit your cover letter and resume to the address below:

ATTN:          Human Resources,

South-East Ottawa Community Health Centre

Deadline for Applications: Friday, September 6th, 2019 at 12:00 noon

Thank you for your interest. Only candidates selected for an interview will be contacted.  The South East Ottawa Community Health Centre is committed to employment equity.  SEOCHC will provide accommodation for applicants with disabilities in its recruitment process.  If at any stage in the selection process you require accommodation of any kind, please let us so that we may assist you.