Development Assistant

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Hope Air
  • Administrative / Clerical Support
  • Accounting / Finance
  • Customer Service / Support
  • Fundraising / Giving
Full Time
  • Ontario - Metro Toronto Area - Toronto
Experienced (Non-manager)N/A2019-04-032019-04-23

Do you want to work for a national healthcare charity that is poised for dramatic growth and aiming to double the number of people we help in the next 5 years?  Wouldn’t that give you deep satisfaction and look great on your CV? Hope Air is looking for just the right talent to get us there and we hope you will consider applying to work for Canada’s only national charity that has one simple yet critical goal: to provide Canadians in financial need with free travel to medical care far from home. Too often, patients tell us that these medical appointments would be canceled or postponed without our help. Does this sound like something you want to dedicate your time and expertise to?

Since 1986 we have made over 139,000 travel arrangements to get Canadians living on a low income to medical care. Come join the Hope Air team and help us provide another 90,000 trips to medical care in the next 5 years. Visit to learn more.

Summary of Position

We are currently seeking a Development Assistant to bring great organizational skills to our team. The Development Assistant will ensure impeccable record keeping and document generation skills to support fundraising best practices at Hope Air.

Location: Toronto (close to Yonge & Davisville)

Start Date: ASAP – posting open until the role is filled. Interviews will be conducted as applications are received.

Position Description:

The Development Assistant will:

  • Process donations and generate CRA compliant charitable tax receipts and grant payment invoices.
  • Enter and maintain accurate records in Salesforce.
  • Scan, copy, and file donation documents.
  • Reconcile account records (QuickBooks) and donation records (Salesforce).
  • Create donation reports and export and import data files.
  • Draft and mail donor correspondence for others signature as required.
  • Support the team in preparing update reports of program results and performance.
  • Answer phone inquiries and perform reception duties in the office.
  • Assist with troubleshooting technical challenges.
  • Perform general office administration duties, including office supply inventory, equipment and office maintenance (liaising with vendors).
  • Other projects/duties as assigned.

Qualifications & Experience:

  • Excellent ability to create, organize and maintain effective and efficient record keeping systems.
  • Detail oriented.
  • High numerical literacy.
  • Solid written communication skills.
  • Keen interest in technology.
  • Excellent customer service skills.
  • Professional and mature communication style.
  • Able to work independently and reliably, take initiative, troubleshoot, and be solution-oriented.
  • Exceptional computer skills with proficiency in MS Word, MS Excel, and Salesforce.
  • Administrative, accounting, or business education and experience preferred.

To apply, please upload both your resume and a cover letter.  

In your cover letter, please include the following:

  1. Your salary expectations.
  2. A description in 25 words or less as to why you are the ideal Development Assistant to join the Hope Air team.

Please no phone inquiries, only qualified candidates will be contacted for an interview.

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