Provincial Youth Outreach Worker

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
For Youth Initiative
  • Community Outreach
  • Social Work
Full Time
  • Ontario - Metro Toronto Area - Toronto
Experienced (Non-manager)N/A2019-03-292019-05-28

Main tasks & responsibilities:

Outreach & Stages of Change Development

  • Provide ongoing support to hard to reach youth at FYI drop in programs externally in the community to build connections between youth and their neighbourhood and promote awareness of the positive role of youth in the community
  • Utilize innovative strategies for outreach, engaging in both traditional and non-traditional methods to engage hard to reach youth
  • Focusing on high traffic and unconventional youth areas in the York South-Weston community and West Toronto
  • Undertake an intake and needs assessment process with youth for determining needs and setting goals
  • Engage youth to identify issues, needs and barriers to accessing services in order to achieve goals and aspirations
  • Providing youth with information, contacts, referral services and support as needed to facilitate access to programs, services and opportunities including recreation, housing, employment, education, health, substance abuse, social and emotional issues
  • Liaise with the client and caregiver(s) and or guardians with an aim to increasing supports available to individual participants
  • Identify and provide emergency crisis resolution, solution-focused supports and follow-up plans as required
  • Work collaboratively with youth, parents, probation officers, health promotion officers, schools, police and youth service providers to develop effective service delivery plans to ensure that youth have access to programs and opportunities needed for healthy development
  • To facilitate connections between youth and their neighbourhood and promote awareness of the positive role of youth in the community

Partnership Development

  • Participate in staff meetings, trainings and development sessions at FYI
  • Actively participate in required PYOW team meetings and trainings provided with the West Toronto PYOW Lead agency and PYOW network
  • Develop and maintain a strong presence at network and partnership tables around York South Weston community, especially to support the wrap around table and core programs
  • Work closely with partners to ensure participants are referred to the one-on-one wrap around supports as needed, internally and externally

Service Referral & Administration

  • Prepare and maintain weekly priorities, quarterly work plans, google calendar meetings and monthly reports to supervisor
  • Maintain comprehensive client information and youth interaction records in both FYI’s database as well as the PYOW database as required, ensuring that data entry is completed in a timely manner
  • Work with the Manager Youth Programs to understand organizational programs, logic models, and evaluation frameworks
  • Support implementation and maintenance of strength-based and evidence-based professional standards of practice within the program
  • Perform other activities, as required by the supervising manager

Required Qualifications:

Must Have Skills & Qualifications:

  • The minimum level of education preferred is Bachelor’s degree in Social Work, Social Service Worker, Education, Child & Youth Care, International Development, Teaching, or equivalent degree in a related field.
  • Adept at and interested in engaging youth of different and unique backgrounds, specifically those who are victims of violence and trauma, at risk of or currently involved in violent activity and/or the criminal justice system
  • A thorough understanding of the issues facing youth in the York South Weston community and West Toronto, youth residing in low-income communities and how these issues relate to youth violence and youth disengagement in West Toronto
  • Demonstrated understanding of strengths-based, client-centered, and solution-focused approaches to counseling
  • Experience developing systems and processes to ensure the careful assessment, referral, and follow-up of complex youth issues.
  • Experience working from an outcomes and evidence-based perspective
  • Fundamental knowledge and training regarding how to respond to crises and aggressive behaviours paired with ability to defuse conflict and manage stress
  • Crisis Prevention Intervention (CPI) and Understanding and Managing Aggressive Behaviour (UMAB) training would be an asset
  • Knowledge of community resources (such as social, legal, health and financial)
  • A demonstrated ability to work within culturally diverse communities
  • Knowledge and experience working within an anti-oppression and anti-racist framework, with understanding of and commitment to anti-oppression and social justice issues
  • Ability to set priorities and manage deadlines with excellent administrative skills
  • Proficiency working with Google Suite (Drive, Sheets, Docs etc.), client records software, etc.
  • Must be available evenings and weekends, when needed
  • A successful clearance of Vulnerable Sector Screening and criminal record verification will be required when necessary for the position
  • Demonstrates high level of professionalism when dealing with community partners (schools, social service partners and West Toronto PYOW Lead Agency)
  • Able to work independently with minimal supervision as well as a strong team player who motivates and inspires people around them
  • High degree of good judgment, empathy, and strong understanding and application of ethical principles
  • Ability to connect with hard-to-reach youth
  • Can accept and use constructive criticism for personal and professional growth
  • Besides English, ability to speak other languages common in west-end Toronto an asset
  • Access to Vehicle and a valid driver’s licence an asset

Physical Requirements

There are no significant physical requirements for this position.

Equipments & Applications Used:

Experience and knowledge of using regular office equipment including computers, photocopiers, printers, projector, fax, etc.

Working Relationships:

  • Works under supervision of Manager, Youth Programs
  • Will work with and support colleagues, including placement students, to complete tasks
  • The position may interact with clients, staff, supervisors, managers, volunteers, the general public, partner organizations, corporate partners and other organizations

Working Conditions

  • Hours of work - 35 hours per week, 11:00am-7:00pm, Monday to Friday, with some requirement to work extended hours.
  • Location: 1652 Keele Street, may be required to work from other locations based on funders or programs requirements. Involves regular commute within West Toronto.

How to apply:        

Applications are being accepted on a rolling basis so we encourage applicants to apply early. Desired start date is mid April 2019.

Please submit your cover letter, resume, and three references in MS Word or PDF format to:

ATTENTION: Hiring Committee

For Youth Initiative is committed to employment equity initiatives. We encourage residents of York- South Weston and surrounding communities and members of youth, ethno-racial, aboriginal, immigrant, francophone, refugee, LGBT and disabled community groups to apply and self-identify.

If accommodation is required during the hiring process, please advise at the time of application or contact the HR Manager. If you are selected, you will receive the HR Manager’s contact info.


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