As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience and support recovery from mental illness.
The Resource Coordinator is responsible for the day to day coordination, planning, implementation and evaluation of all BC Housing Support Services activities including one to one tenant support, tenant volunteer readiness, tenant leadership development, education and recreation/leisure opportunities. The Resource Coordinator will act as a positive role model, provide specific positive feedback and instructions, provide handouts and facilitate group discussions to support tenants. Responsibilities include training and supervising volunteers and overseeing practicum students. Specifically, the Resource Coordinator ensures the Support Services are accessible, appropriate and marketed to the diverse tenant population including families with children and youth, adults, and older adults.
DUTIES AND RESPONSIBILITIES
- Coordinate, plan, implement and evaluate activities within the BC Housing Support Services program;
- Orientates and supervises tenants participating in program activities to ensure individual and group engagement, enjoyment, and safety. Documents and reports serious incidents in-line with agency procedures;
- Encourages and motivates tenants to engage in program activities, providing coaching and support when necessary;
- Drafts the program’s operational procedures, guidelines and evaluation framework for approval by the Program Manager, Recovery and Rehabilitation Services. Implements these procedures and guidelines;
- Ensures the involvement of tenants in program development and evaluation;
- Ensures that tenants and other community stakeholders have regular and accurate information about program activities;
- Ensures information about other relevant and appropriate services is available to tenants;
- Maintains contact with other community and referring services in order to ensure individual tenant needs are met, and refers participants to other agencies and services when appropriate;
- Educates and encourages community facilities to be accessible to tenants through facilitating activities in community venues;
- Represents the program and CMHA on community workgroups, committees and other forums in order to provide input into the development and coordination of all tenant services;
- Prepares estimates for the Accounting Department regarding day-to-day elements the annual operating budget such as activity, travel and other program expenses, and monitors expenses within that budget;
- Ensures the upkeep and maintenance of program facilities and equipment, ensuring that all safety and other inspections, repairs and replacements are carried out in a timely and complete manner;
- Ensures the timely and efficient administration and recording of petty cash, time sheets, travel and expense forms, schedules, incoming cash, invoices, and purchase orders for all program activities;
- Ensures the up to date maintenance of program tenant information, activity data, progress reports and information and other materials;
- Supervises trains and evaluates the performance of practicum students, program volunteers and other temporary staff.
- Attends monthly staff meetings, committee meetings and others as required;
- Submits regular activity reports, timesheets, expense forms, etc. as required;
- Reinforces and models work-related behaviour and interpersonal skills;
- Represents the agency in a professional manner;
- Provides cover for other program staff as appropriate and required;
- Complete First/Aid, Non-Violent Crisis Intervention Training, Foodsafe, and Suicide Awareness Training or any other training as deemed appropriate by the employer;
- Other related duties as appropriate and required.
- Bachelor Degree or Diploma in Therapeutic Recreation, Child and Youth Care or a related discipline, or a combination of relevant education and / or experience;
- Minimum 1 year experience working with adults, families/children/youth, or older adults in a rehabilitation setting;
- Class V BC Driver’s License and use of personal vehicle during working hours;
- Demonstrated understanding and appreciation of community seniors/older adult resources;
- Ability to develop, organize, coordinate, deliver and evaluate individual and group activities;
- Demonstrated budget setting and monitoring abilities;
- Ability to work effectively as part of a team as well as independently;
- Ability to communicate effectively, both verbally and in writing;
- Demonstrated skill in word processing and spreadsheet computer applications;
- Fluency in a second language desirable;
- First Aid/CPR certification;
- Non-Violent Crisis Intervention training;
- Suicide Awareness training.
We regret that only short-listed candidates will be contacted to schedule an interview. No phone calls please.
We are an equity employer and encourage applications from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders, and others who may contribute to our further diversification.