Manager of Research and Policy

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
The Canadian Centre to End Human Trafficking
  • Research
  • Policy Development
  • Program / Project Evaluation & Development
  • Writing / Editorial / Translation
Full Time
  • Ontario - Metro Toronto Area - Toronto
Manager (Supervisor of Staff)N/A2019-01-092019-01-25



The Canadian Centre to End Human Trafficking (The Centre) is a national charity dedicated to ending human trafficking in Canada. To achieve this, we are committed to engaging with and providing support to victims, survivors, and stakeholders, including social service providers, law enforcement agencies, corporate partners, and government. We do this through education and awareness, policy development and advocacy, research and data collection, and convening and knowledge transfer.



We have available a full-time position for a highly organized and collaborative individual to work as The Manager of Research and Policy. This is a new role within the organization and the successful candidate will be responsible for shaping this function in all its aspects.

The Centre is currently spearheading the design, development, and launch of Canada’s first national 24/7/365 human trafficking hotline. The primary priority of the hotline is to provide localized and immediate response to victims and survivors of human trafficking. The second priority is to compile data from the hotline to contribute to the disruption of trafficking networks, as well as to advise on policy reform at the national, provincial, and municipal government levels. Information from the hotline will help to inform awareness and prevention campaigns, training of officials and service providers, knowledge and service gap analysis, legislative advocacy, and law enforcement investigations.

Reporting to the CEO, the Manager of Research and Policy leads The Centre’s management of internal and external facing research, policy and advocacy work. As a subject matter expert, the Manager of Research and Policy has responsibility for the development and management of The Centre’s annual research and policy agenda, its implementation and related reporting to funders who support this function at The Centre. This Manager will undertake research, policy and advocacy activities to support and advance The Centre’s systemic change work in the areas of human trafficking at the national, provincial and municipal levels. The position will also act as a resource, in the areas of research and policy, providing intelligence where necessary, internally across all departments in the organization. This position also requires the development and maintenance of external stakeholder relationships in order to further the priorities of The Centre.



(A) The activities that fall within the Manager of Research and Policy’s responsibilities related to research and policy development include:

  • Develops and implements The Centre’s annual research and policy agenda.
  • Identifies, researches and provides intelligence on key policy issues affecting victims/survivors of human trafficking as well as other stakeholders such as law enforcement, front line service providers, members of the public, etc.
  • Manages and implements research projects specific to program, policy and research development as well as innovative efforts related to ending human trafficking in Canada.
  • Assists to build the internal policy and research capacity and general knowledge of The Centre’s staff, management and board members.
  • Monitors and tracks policy and related issues emerging both nationally and internationally as reported in the media, within research and evaluative reports etc.
  • Collaborates with, and provides internal facing communications to, The Centre’s staff, management and board members to disseminate relevant policy and resource materials through a variety of communications vehicles including presentations, website, newsletters, workshops, and social media.
  • Collaborates with the Case and Partnerships Manager, Hotline Response Manager, and Data Manager to ensure there is effective communication among hotline operations and partnerships, data collection and analysis, and research/policy.
  • Collaborates with the Data Manager and IT Manager to ensure the research/policy function adheres to and assists with best practices related to data collection and dissemination, as well as privacy and confidentiality legislation.
  • Develops tools and processes that support The Centre’s advocacy and policy development as well as research and evaluation (i.e. briefing notes and submissions for consultations with government officials and expert panels, leading community and stakeholder consultations, request for proposals for external research, etc.).
  • Uses program information (objectives, deliverables, results, etc.) to plan for new programs and discuss policy and other program barriers, obstacles, risks, strengths and weaknesses including context analysis for new directions on policy and research.
  • Assists to develop evaluation plans for The Centre’s Canadian human trafficking hotline and other internal programs.
  • Other duties as assigned.

(B) The activities that fall within the Manager of Research and Policy’s responsibilities related to policy, government and stakeholder relations: 

  • Oversees monitoring of external environment for research and policy activities, trends, and issues related to human trafficking.
  • Coordinates background research, internal and external briefing notes, position statements and formal submissions to government bodies/committees, taskforces, etc.
  • Provides external facing communications to funders, stakeholders, task forces, government representatives on all levels, and others related to research and policy initiatives.
  • Assists to develop and communicate The Centre’s position on key strategic issues i.e. human trafficking, sexual exploitation and labour exploitation and related legislation, government research and policy reports.
  • Takes a pro-active approach to supporting government relations activities in conjunction with the CEO and Hotline Director.
  • Leads analysis of annual federal and provincial budgets related to human trafficking and associated issues.
  • Creates and maintains new and on-going connections with relevant stakeholders associated with research and policy.
  • Supports The Centre’s policy development and advocacy through workshops and events, including developing speaking engagements, developing content, and delivering presentations.
  • Tracks and monitors advocacy activities to ensure compliance with CRA regulations.
  • Other duties as assigned.



  • Post-secondary degree or diploma in a relevant discipline (e.g. law, business, public policy and administration, social policy development, legal and government policy, social work, non-profit management, etc.) or an acceptable equivalent in education and/or experience.
  • Minimum of 3-5 years relevant work experience which includes, through business, non-profit management, government, law enforcement, criminal justice or legal environment or other: (a) working with vulnerable and disadvantaged populations and (b) working in program/issue delivery, applied policy/legal development, and policy systems development.
  • Demonstrated capacity to independently develop and manage policy and research initiatives, coordinating the same with organizational strategy.
  • Knowledge of human trafficking and exploitation and/or sexual violence and assault.
  • Strong political acumen and ability to identify and manage risk/contentious issues.



  • Critical, analytical, and strategic thinker around complex issues.
  • Ability to collaborate effectively with the CEO to ensure effective operations and strategic directions are followed and delivered across priority areas.
  • Ability to exercise sound judgment and independent decision-making.
  • Capacity to self-organize and lead the research/policy function of a developing organization.
  • Demonstrated experience in fostering and maintaining relationships with internal staff, management and board members as well as diverse external stakeholders.
  • Ability to advance knowledge and build understanding about human trafficking to assist The Centre to plan for, and communicate about, critical legal, social, cultural, economic and technological issues, both internally and externally with the research community, across the public, private and not-for-profit sectors.
  • Extensive knowledge of the law and socio-economic issues affecting vulnerable populations in Canada.
  • Demonstrated research and analytical skills, including excellent writing skills that assist with the production of socio-economic trend and issue-based research reports and communications.
  • Ability to effectively identify key stakeholders that are working for systemic change in The Centre’s program areas, and in new related areas, in order to successfully identify potential partnership, leadership and advocacy opportunities for The Centre related to policy.
  • Ability to work effectively with multi-sectoral partners to recognize and act on opportunities for the advancement of important issues respecting human trafficking.
  • Facility for empathy and understanding enabling relationships with victims/survivors.



Posting Date:                                   Wednesday January 9, 2019

Deadline:                                          Friday January 25, 2019 (5 p.m.)

Start date:                                        February 2019

Job location:                                    Toronto


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