Housing First Worker (for Youth)

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
The Refuge
  • Case Management
  • Community Outreach
Full Time
  • Ontario - Durham Region - Oshawa
Experienced (Non-manager)$35,000 - 37,5002019-01-112019-02-15

The Housing First Program of The Refuge uses a Housing First for Youth approach to work with youth who qualify for the program.  Housing First is an evidence based housing philosophy documented in the Mental Health Commission of Canada’s “At Home/Chez Soi” project.  It uses the key components of immediate access to permanent housing with no housing readiness requirements, client choice and self-determination, recovery oriented, individualized and client driven supports, and social and community integration.  The Refuge’s Housing First Program seeks to model these five components.

The Refuge is currently seeking to fill the position of Housing First Worker.  The Housing First Worker will work with an existing caseload and seek to add new youth where possible.  The Housing First Worker will work directly with youth using a Housing First approach to house youth and keep them housed.

The Refuge is a charitable organization whose mission is to “Show Jesus Christ’s love and kindness to the youth of our community through practical and compassionate means of prevention and intervention.”



The HFW position requires clear leadership qualities with a strong self initiative, willingness to accept accountability, to work with little guidance, to project an image of professionalism, to be an example to others and to be supportive of the whole team.


  • Should have appropriate educational experiences either by formal training or by informal life experiences. Ideally the position requires a person with a degree or diploma in Social Services, Social Work, Psychology, Sociology, Criminology, or has prior working and/or life experience.
  • A level of creativity is required to generate new ideas, proposals and procedures.
  • Possess knowledge and have core competencies in the history of homelessness.
  • Understand the poverty impact on life, affordable housing, mental health, health, addictions and treatment, harm reduction, housing and tenancy legislation and income and support benefits.
  • Has a working knowledge of corrections, domestic violence and the role of trauma, FASD, children services, brain injuries and medication.
  • Has practical knowledge of motivational interviewing and active listening, the stages of change, teaching and modelling behaviour.
  • Understands the need to respect privacy and confidentiality.
  • Is compassionate, patient and a practitioner of good self and soul care.
  • Has a high level of integrity and trust.
  • Trauma informed care training an asset.
  • Motivational interviewing training/experience an asset.




  • Perform intake assessments for housing first program candidates using SPDAT.
  • Assist program participants in housing search and procurement.
  • Collaborate with the program participant in the formulation of a comprehensive service plan that is reviewed and modified with the program participant on a regular basis.
  • Perform regular and ongoing house visits with program participants.
  • Provide outreach, case management, counselling, advocacy and other needed services to clients.
  • Maintain written and computerized records, compile reports and complete program documentation (including case notes, statistics, letters, acuity ratings, etc.)
  • Assist program participants to manage their money to ensure housing stability.
  • Coordinate/monitor referrals to mainstream community services.
  • Educate, inform and advocate for program participants regarding benefits and entitlements (OW, ODSP, etc.).
  • Work with a multi-disciplinary, multi-agency team to provide desired social and clinical services to program participants.
  • Ensure compliance with all legal and regulatory standards.
  • Assist program participants towards self-sufficient living.
  • Other related work as assigned.

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