Team Lead, Community Fundraising

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
CNIB
  • Fundraising / Giving
  • Community Outreach
  • Sales / Retail
  • Supervision / Team Leader
Full Time
  • Ontario - Metro Toronto Area
  • Ontario - Southwestern Ontario
  • Ontario - Kitchener/Waterloo Area
  • Ontario - London Area
  • Ontario - Central Ontario
Manager (Supervisor of Staff)$20.00 - 22.00(Hourly)2019-04-232019-05-27

I. Scope and Summary of Primary Responsibilities

The Team Lead, Community Outreach, is responsible for managing a team of Door to door canvassers.  The Team Lead will be part of the recruiting and training process as well as on-going daily canvasser and program management and evaluation.  The Team Lead, in conjunction with team of Door to door canvassers will be responsible for creating a vital pool of monthly donors.

The Team Lead will report directly to Manager, Community Outreach and indirectly to Senior Manager, Community Engagement.

II. Essential Functions

The position entails, but is not limited to, the following general responsibilities:

  • Assist with recruitment of Door to door canvassers
  • Assist with training of Door to door canvassers
  • Create positive, energetic and rewarding team environment
  • Manage and motivate team of Door to door canvassers
  • Evaluate Door to door canvassers performance
  • Manage volunteers assisting with monthly donor follow ups
  • Increase monthly donor base
  • Drive and accompany canvassers on their daily route
  • Follow and adjust when necessary route mapping
  • Assist canvassers with their daily fundraising goals
  • Ensure all donations are recorded accurately
  • Ensure all materials including iPads are kept in good condition
  • Leave positive impact on the community
  • Report on weekly progress

Relationships

  • Develop strong, collaborative relationships with team of canvassers
  • Develop a positive relationship in the community

Problem Solving/Efficiency

  • Develop clear, workable plans and establish key, cost-effective strategies for achieving day-to-day goals.
  • Diagnose problems, provide innovative solutions and make logical, timely decisions.
  • Work collaboratively with Door to door team

Leadership

  • Encourage and develop a climate of learning, passion and eagerness to improve to meet organizational goals.
  • Shape products/initiatives based on donor needs to provide the highest quality and consistency of support.

III. Qualifications

Knowledge and Skill Requirements:

  • Excellent communication skills; comfortable conversing with a variety of people in different situations
  • Excellent written communication and oral presentation skills
  • Comfortable working in a high-pressure, fast-paced environment
  • Thoroughness, timeliness, flexibility and an ability to juggle priorities and meet deadlines
  • Proficiency with Microsoft Office applications as well as other software applications such as CRM (familiarity with Raiser’s Edge software a plus)
  • Ability to work effectively in a team environment
  • Ability to develop and maintain positive, productive relationships with senior volunteers
  • Resourceful, results-oriented with a positive, "can do" attitude

Experience and Education:

  • Post-secondary school degree, or equivalent work experience
  • Minimum three years team management
  • Experience with door to door campaigns required
  • Experience in acquiring monthly donors required

Work Environment:

  • Willingness to work some flexible hours
  • Willingness to travel
  • Desire to be a passionate advocate for CNIB and those we serve

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