CWMS Case Manager/ Addictions Counsellor

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
  • Case Management
  • Community Outreach
Contract - Full Time
  • Ontario - Halton Region
Experienced (Non-manager)N/A2019-11-202019-12-30

ADAPT (Halton Alcohol Drug and Gambling Assessment Prevention and Treatment Services) is one of the largest and most diversified treatment agencies in Ontario. We offer a full spectrum of services to clients experiencing concerns with addictions, mental health or concurrent disorders, as well as to their families and loved ones.

Become part of the ADAPT team; the team that makes a difference, supports its employees in their career development and creates a positive environment to work in.

We are hiring for a CWMS Case Manager/ Addictions Counsellor.


POSITION: Addictions Counsellor

TERM: 1.0FTE, contract, January 2020-January 2021

Location: Outreach


SUMMARY: Provides clinical services to clients seeking withdrawal management support. Services will include withdrawal planning, symptom monitoring and counselling support, comprehensive clinical assessment and treatment planning and transitional short term case management. Services will be delivered throughout the Halton Region.


Direct Clinical Services – Withdrawal Management Counselling

  • co-ordinates and participates in the direct clinical care of individuals seeking withdrawal management services
  • conducts initial withdrawal symptom screenings and comprehensive withdrawal management assessment and treatment planning
  • in consultation with the client and any additional health care providers (as appropriate) develops a plan for safe withdrawal
  • provides education to clients and support persons about the withdrawal process
  • regularly monitors and assesses client withdrawal symptoms
  • provides office based, community based and outreach support for clients within the Halton Region
  • provides individual withdrawal management counselling to address the Clients’ needs

Direct Clinical Services – Transitional Case Management:

  • assesses client needs through the use of diagnostic tools (including but not limited to GAIN and OCAN) and structured interviews
  • in consultation with the client, develops an individual Treatment Plan for the client
  • facilitates referrals to appropriate support services and agencies according to the clients’ needs
  • provides transitional short term addiction or concurrent disorders transitional case management support
  • conducts appropriate case management services with respect to the client’s Treatment Plan

Direct Clinical Services – General:

  • provides consultative services to community agencies, professionals or individuals as required
  • creates and maintains accurate and complete client records according to guidelines established by ADAPT and the MOHLTC, including client registration and tracking of services delivered
  • provides crisis intervention support as needed
  • provides motivational, supportive counselling and case management services to CWMS clients
  • conducts case conferences and consultations with treatment providers, including physicians, other community organizations and others as appropriate
  • conducts group sessions as required
  • advocates on behalf of clients

Non-Clinical Services:

  • provides knowledge transfer / staff education for ADAPT staff and other allied services professionals, with a focus on expanding staff knowledge about withdrawal management, addictions, mental health and concurrent disorders
  • provides input into the operational and strategic planning related to ADAPT programs as required
  • may participate in community education and public awareness initiatives as required
  • assists in the promotion of CWMS, ADAPT and its programs to other agencies and the general public
  • assists in maintaining a high level of open and effective communications and co-operation within the organization
  • provides other services according to the conditions of program funding
  • participates in clinical supervision and performance evaluations as required
  • participates in committees as required
  • participates in professional development activities as required
  • participates in clinical supervision sessions as required
  • participates in meetings as required


  • Broad knowledge of addictions treatments and explanatory theories, mental illness, and community resources
  • Strong communication and active listening
  • Ability to: function independently, maintain effective working relationships with others, work effectively under pressure or deadlines and work outside regular office hours as required, use good judgement to make sound decisions
  • Interpersonal skills that require an attention to detail and rapport building with clients
  • Experienced sense and awareness of ethical boundaries and clinical reporting obligations
  • Good organizational skills
  • Active time management and scheduling
  • Ability to effectively present complex clinical information in writing and verbally
  • Experience with client data entry system such as Catalyst is preferred


  • University degree/ diploma in Social Work/ Social Service and/ or Health related field plus Addiction Studies certification, or equivalent combination of experience and education
  • 2-3 years counselling experience in addictions or a related field
  • Designation of Social Service Worker (SSW) or actively in pursuit of professional designation preferred
  • Experience in: Individual, family, and group therapy, Community development and networking, Record keeping and file management, Basic life skills counselling, supportive counselling, crisis intervention, advocacy, and group work
  • Managing clients with complex needs in varying stages of change
  • Regular access to a dependable vehicle is required.

ADAPT is a respectful, caring and inclusive workplace committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.

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