Case Manager - Ottawa / East Region

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
March of Dimes
  • Case Management
  • Community Outreach
  • Counselor: Individual
  • Developmental Services
Full Time
  • Ontario - Ottawa Area - 250 – 117 Centrepointe Drive, Ottawa ON
Experienced (Non-manager)N/A2019-11-292019-12-13

Location / Lieu:     Ottawa / East Region

Position / Poste:  Case Manager  
Duties / Fonctions:
  • Assist with the administration, coordination, education and financial / statistical monitoring of the Passport Program funded by the Ministry of Children, Community and Social Services 
  • Liaise with service coordinators and the DSOER to review options for individuals / families for community participation supports and / or caregiver respite and monitor any service gaps
  • Manage large numbers of case files with extensive financial and tracking progress 
  • Assess individual needs as they relate to the mandate of the program
  • Communicate approved funding levels to individuals and / or families following prioritization
  • Provide case management to individuals and / or families who present with complex disability and service needs
  • Respond to concerns and / or complaints regarding particular situations with individuals, families and /or community stakeholders 
  • Significant participation required in attending community activities (including presentations, trade shows and service fairs) promoting the Passport Program
Qualifications / Compétences requises:
  • Knowledge of the Passport Program
  • Relevant Bachelor’s Degree or College level Diploma in Social Services field
  • Minimum 4 years of direct experience working within the field of Developmental Services
  • Bilingual (English / French) 
  • Knowledge of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act 
  • Knowledge of the available community services and supports throughout the Eastern Region - includes Ottawa English and French communities; Renfrew County; Stormont Dundas & Glengarry; and Prescott Russell
  • Sensitivity to the issues and barriers that individuals with Developmental Disabilities and their families experience
  • Superior organizational, administrative and time management skills
  • Exceptional problem solving ability and demonstrated sound judgment skills
  • Able to work independently and as part of a functional team, 
  • Exercised ability to work in a fast paced environment and handle a number of tasks simultaneously
  • Must have a valid driver's license and access to reliable vehicle for travel within Eastern Region
  • Excellent computer skills in word processing, excel and database management
Salary Range / Échelle des salaires:  To be negotiated – start range $46,500 
Applications accepted until / Candidatures acceptées jusqu’au (mm/dd/yy):   December 13, 2019 
Send application and resume to / Adressez votre demande d’emploi et curriculum vitae à:
Name:   Jamie Lee Lecompte
Position:   Passport Team Lead
Address (#, street/rue, suite, city/ville, province, postal code): 
250 – 117 Centrepointe Drive, Ottawa ON   K2G 5X3
Fax: (613) 596-5696
As part of its commitment to Employment Equity, Ontario March of Dimes encourages applications from qualified members of the four designated groups: women, aboriginal peoples, persons with disabilities, and visible minorities.