The CEO & President is responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors. The CEO will be an innovative and strategic thinker who can nurture WWDPIs strengths and successes while identifying and capitalizing on new opportunities with an emphasis on financial sustainability. The CEO will be a dynamic leader with the experience and perspective to serve the organization and the charity/nonprofit sector.
Primary Duties and Responsibilities*
- Participate with the Board of Directors to develop a vision and strategic plan to guide the organization
- Implement the mission, the vision and the strategy of the organization
- Perform responsibilities within the social, economic, political, environmental and competitive environments in which the organization operates
- Identify, assess, and inform the Board of Directors of internal and external issues that affect the organization
- Act as a professional advisor to the Board of Director on all aspects of the organization's activities
- Foster effective team work between the Board and the CEO & President and between the CEO & President and staff
- Act as a spokesperson for the organization and agent of the Board
- Conduct official correspondence on behalf of, or jointly with the Board as appropriate
- Represent the WWDPI at community activities to enhance the organization's community profile
Operational planning and management
- Develop an operational plan with goals and objectives that work towards the strategic direction of the organization
- Ensure that the operation of the organization meets the expectations of its clients, Board and Funders
- Oversee the efficient and effective day-to-day operation of the organization
- Annual review of existing policies
- Draft policies for the approval of the Board and prepare implementation procedures
- Presenting to the Board the annual business plan for each operational sector, including related budgets
- Ensure that personnel, client, donor and volunteer files are securely stored, and privacy/confidentiality is maintained
- Provide support to the Board by preparing meeting agenda and supporting materials
- Identify and evaluate the risks to the organization and implement measures to control risks
- Ensure that the Board of Directors and the organization carry appropriate and adequate insurance coverage, and conditions and limitations are well understood
Program planning and management
- Oversee the planning, implementation and evaluation of the organization's programs and services
- Ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board
- Oversee the planning, implementation, execution and evaluation of special projects, research and education initiatives, conferences, stakeholder needs assessments, focus groups, etc.
Human resources planning and management
- Determine staffing requirements for organizational management and program delivery
- Oversee the implementation of the human resources policies, procedures and practices including the development of job descriptions for all staff
- Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations and congruent with current research.
- Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission
- Ensure that all staff receive an orientation to the organization and that appropriate training is provided
- Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
- Coach and mentor staff as appropriate to improve performance
Financial planning and management
- Work with staff and the Board (Finance Committee) to prepare a comprehensive budget
- Work with the Board to secure adequate funding for the operation of the organization
- Research funding sources, oversee the development of fund-raising plans and write funding proposals to increase the funds of the organization
- Participate in fundraising activities as appropriate
- Approve expenditures within the authority delegated by the Board
- Ensure that sound bookkeeping, and accounting procedures are followed
- Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization
- Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organization
- Ensure that the organization complies with all legislation covering taxation and withholding payments
Membership / donor engagement
- Create and implement membership programs and activities that foster member engagement and commitment to the organization
- Developing and maintaining effective and consistent communication channels with other stakeholders including members, donors, and potential donors.
Community stakeholder relations/advocacy
- Communicate with stakeholders to keep them informed of the work of the organization and to identify changes in the community served by the organization
- Establish and sustain good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization
- Minimum: University degree in a related field
- Quantitative and qualitative research experience
- Core management training, Formal Non-Profit Certification, an asset
Knowledge, skills and abilities
- Experience working with government, policy-makers, public sector, labour, professional and consumer organizations
- Experienced in and knowledgeable about the pan-Canadian charity/nonprofit sector.
- Leadership experience
- Experience in grant writing, research and reporting practices.
- Skilled at consensus and relationship building with a collaborative leadership style
- Familiarity with Workers Compensation Boards and systems; and Public Health
- Knowledge of public policy processes and the role of research within the charitable sector to achieve the sector’s policy positions.
- Experience with fundraising activities.
- Capable of supporting a pan-Canadian board of directors.
- Knowledge of leadership and management principles for non-profit/volunteer organizations
- Knowledge of federal and provincial legislation applicable to a non-profit/volunteer sector organization, including labour and employment law.
- Knowledge of best practices in human resources management
- Knowledge of budgeting and financial management
- Project management experience
- Able to speak, listen and write clearly using appropriate and effective communication tools and techniques.
Proficiency in the use of computers for:
- Word processing
- Financial management
- Social Media
Language: English, French, an asset
The CEO & President should demonstrate the following personal characteristics:
- Vision and Passion: for the WWDPI and its mission.
- Integrity: Behaves ethically and encourages ethical behaviour in others, consistent with the values of the organization.
- Adaptability: Demonstrates a willingness to be flexible, versatile and tolerant in a changing work environment, while maintaining effectiveness and efficiency.
- Community Building: Builds relationships with others, both internally and externally.
- Creativity/Innovation: Develops new and unique ways to improve operations of the organization and to create new opportunities.
- Client focus: Anticipates, understands, and responds to the needs of internal and external clients.
- Collaboration: Works effectively with a team to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Leadership: Positively influences others to achieve results that are in the best interest of the organization.
- Evidence-based Decision Making: Assesses situations to determine the importance, urgency and risks, and makes clear decisions in the best interests of the organization.
- Organization: Sets priorities, develops a work schedule, monitors progress towards goals, tracks data, information and activities.
- Strategic Planning: Analyzes the environment, identifies strategies to move the organization forward, sets goals, creates and implements actions plans, and evaluates the process and results.
- Problem Solving: Assesses problem situations to identify causes, gathers and processes relevant information, generates possible solutions, and makes recommendations to resolve the problem.
- 5 or more years of progressive management experience in a nonprofit organization
- CEOs and President will usually work in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
- CEOs and Presidents work a standard work week, but additionally will often work evening, weekends, and overtime hours to accommodate activities such as Board meetings and representing the organization at public events.
- Role is currently based in Vancouver, although other jurisdictions may be considered