Coordinator, Programs and Services – Collaborative Catalysts Partnership Project

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
  • Community Outreach
  • Research
Contract - Full Time
  • Ontario - Metro Toronto Area - Toronto
Experienced (Non-manager)N/A2019-05-072019-05-23

JobStart, a nonprofit agency serving the GTA since 1980, provides a range of employment, mentoring, training and settlement services to a diverse group of job seekers including adults, internationally trained professionals, newcomers to Canada, persons with disabilities, women, seniors, students and youth at three locations in Toronto. We also provide a range of recruitment services for employers. Our Mission: JobStart empowers clients and employers to maximize their potential through participation in a variety of career and personal growth programs and services.

Job Title: Coordinator, Programs and Services – Collaborative Catalysts Partnership Project
Bargaining Unit Position – 35 hours per week; Temporary Position (July 2, 2019 – March 31, 2021)

Supervisor: Manager, Programs and Services

Location: 41 Chauncey Avenue

Purpose of the Job: To improve service access and efficiency for newcomers, particularly vulnerable newcomers with low education and low language skills, and those who have no knowledge, or limited knowledge about settlement services and other community services that are available to them. The project goals will be achieved by engaging a group of newcomers (catalysts) to identify gaps in the current outreach methods/systems used by settlement and other service providers, and to develop and implement an outreach strategy to address them. Active engagement with newcomers and partner organizations will be essential throughout the project period. Ongoing evaluation will be conducted to track project progress and its effectiveness.

Key Responsibilities:
• Lead the implementation of phase two of the Collaborative Catalysts Partnership (CCP) Project.
• Establish and maintain close relationships with the catalysts and partner organizations; and facilitate the connections between the two parties to identify gaps in the outreach methods/systems that are used by the partner organizations.
• Coordinate the development and implementation of new outreach strategies that are developed to address the gaps that have been identified for the purpose of this project.
• Conduct periodical meetings with the catalysts and partner organizations to discuss project progress and to follow up on action items.
• Support and maintain the catalyst group consists of newcomer members who will be engaged throughout the entire project period.
• Create outreach materials and conduct outreach to recruit additional catalysts as required.
• Identify training needs for the newcomer catalysts, assist in the curriculum development to build the capacity of the catalysts, and deliver/facilitate training sessions.
• Design and implement a project evaluation and monitoring framework to regularly track and monitor project progress, and to capture project outputs and outcomes.
• Ensure all information is collected and recorded as per agency, funder requirements; submit narrative reports periodically

• Degree in Social Science, Immigration and Settlement, Adult Education, or related programs
• Demonstrated 2+ years’ experience in project management and leading projects that involve multiple stake holders. and engagement with the community
• Extensive knowledge of issues related to immigration and settlement, and understanding of human service system in Toronto
• Strong research and analytical skills with experience in community-based research.
• Sales, recruitment, marketing skills and experience in reaching and engaging hard-to-reach newcomer populations
• Excellent interpersonal skills with the ability to facilitate group discussions, establish and maintain close relationship with stakeholders, and manage conflicts
• Excellent English communication skills, with demonstrated ability to present complicated information in a clear manner in both writing and speaking.
• Experience in program evaluation and performance measurement
• Superior organizational skills and detail-oriented with the ability to take initiative to manage competing priorities to meet deadlines and targets
• A team player who can work collaboratively in a team setting and independently
• Advanced skills utilizing all Microsoft Office Applications including Outlook, Power Point and Excel, and databases

Hours of Work: 35 hours per week (evening and weekend hours maybe required)
Approximate Start Date: July 2, 2019
Salary: $56,768 per annum
Closing Date: May 23,2019 


The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

JobStart welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. JobStart strives to represent the diversity of the community in our hiring practices.

Only those who meet the qualifications above will be considered for this position and invited to an interview.

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