Community Services Coordinator

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
The Stop Community Food Centre
  • Social Work
  • Volunteer Management / Coordination
Full Time
  • Ontario
Experienced (Non-manager)$40,000 - 45,0002019-03-152019-03-29

About The Stop:

The Stop began over 35 years ago as one of Canada’s first food banks, and it has since grown into a vibrant community food centre that uses food as a tool to connect with community in addressing poverty, social isolation and health in one of Toronto’s lowest-income neighbourhoods. The Stop’s mission is to increase access to healthy food in a manner that maintains dignity, builds community and address inequality and social justice.

The Opportunity:

Reporting to the Community Programs Manager, the Community Service Coordinator is responsible for the day-to-day operations of The Stop’s Food Bank and Good Food Market. The successful candidate will work in collaboration with a team of staff, volunteers and partners, engaging program participants, providing support in a safe and healthy environment that is respectful and dignified. This position requires experience working in a challenging environment, handling high volume of participants with multiple demands, de-escalating conflict, managing and intervening during crisis. The Coordinator will ensure that service delivery is guided by The Stop’s policies and procedures i.e. Anti-Discrimination/Anti-Harassment and Healthy Food Philosophy and it reflects the mission, vision and values of organization.

Key Duties & Responsibilities:

  • Coordinate Food Bank, intake desk, and administration of Food Bank member flies.
  • Coordination of the Good Food Market
  • Supervise up to 50 volunteers; provide orientation, training, support and feedback.
  • Maintain daily records, program logs, inventory checks, organization, etc.
  • Place weekly food orders with Daily Bread, FoodShare and other partners for the Food Bank, Good Food Market and other programs as needed.
  • Make sure invoices are accurate and balanced.
  • Tracks, analyses, and keeps statistics and other data management related to the Food Bank/Good Food Market.
  • Prepare year-end program reports.
  • Ensure the purchases of food supplies are within the budget and monitor spending.
  • Support program participants in the Food Bank, Good Food Market and the Drop-in, provide referrals and information on community resources as required.
  • Makes appropriate referrals and linkages based on a strong knowledge of internal/external programs and services that are available to community members.
  • Work with Staff team managing and intervening when crisises arise.
  • Ensure programming reflects The Stop’s policies and procedures (e.g. Healthy Food Philosophy and respect policies).

Qualifications & Skills:

  • Must have a minimum of 2 years frontline work experience in a social service environment.
  • A, or diploma within the social services field, i.e. social work, social service worker, community worker.
  • Excellent crisis intervention, prevention and de-escalation, and conflict resolution skills.
  • Ability to make quick decisions and problem solve.
  • Previous expereince working with peoplle who are homeless, dealing with addiction, poverty, and/or mental illness.
  • Certification in crisis intervention, safe food handling and first aid required.
  • Experience with food preparation, knowledge of safe food handling practices.
  • Ability to work in a fast-paced, demanding environment.
  • Ability to lift up to 50 pounds.
  • Commitment to food security, social justice and knowledge of social services and community resources.
  • Excellent computer skills, especially Microsoft Office Suite, Word, and Excel.
  • Excellent customer service skills, working with diverse and marginalized communities from an anti-racist / anti-oppressive framework.


Hours: 37.5 hours/week

Salary: $40,000 - $45,000 annually + generous benefits package

Start date: immediately.  


Please include a cover letter and resume to the attention of Hiring Committee – Community Services Coordinator. Applications are accepted through the Charity Village website only

Applications must be received by Friday, March 29, 2019. 

No faxes, emails or phone calls please.
Interviews will be conducted the week of April 1st, 2019.

The Stop Community Food Centre is committed to Employment Equity and encourages applicants from equity seeking groups.  We regret that only those applicants being considered will be contacted.

Please use the Apply Now button below
to be considered for this position.

Apply NowThis functionality is only available on a desktop or laptop computer.

Click here for important information about
applying for a job through CharityVillage.