Transitional Support Worker

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Griffin Centre
  • Case Management
  • Healthcare: Mental Health, Psychiatry, Psychology, Clinical Therapy
  • Healthcare: Other Staff Positions
  • Social Work
Full Time
  • Ontario - Metro Toronto Area - North York
Experienced (Non-manager)N/A2019-05-152019-05-27

At Griffin Centre: Everybody Counts!   At Griffin Centre, we assist over 8,500 people each year to recognize their strengths, achieve their goals and improve their lives. Griffin Centre promotes positive change for vulnerable youth and adults with developmental disabilities and/or mental health challenges and their families. We are dedicated to delivering innovative services and developing creative partnerships that enhance lives and communities.

We offer: Competitive salaries, supplemental health benefits, pension plan, paid vacation and sick days and most of all, a chance to make a difference in the lives of vulnerable youth and adults.

The Position…

Griffin Centre is currently hiring full-time Transitional Support Workers for the Griffin Community Support Network (GCSN).

The Griffin Community Support Network acts as the “front-door” for crisis services for adults (16+) living with a developmental disability or dual diagnosis in the City of Toronto. Through a collaborative network of formalized partnerships with cross-sector service providers, the GCSN provides time-limited crisis and transitional supports including case management, and access to generic & specialized services including short term day programming and residential safe beds. The GCSN also works collaboratively with DSO-Toronto Region to provide “Urgent Response” supports to individuals and families as outlined under the Ministry of Children, Community and Social Services “Policy Directive 6.0 for Application Entities - Individuals in Urgent Need of Support”.

The Transitional Support Worker (TSW) as part of the GCSN team is responsible to support individuals and families who are encountering a range of crisis situations, often have complex needs and whom may need access to more immediate time-limited services. Staff are required to do community outreach that requires rotating shifts and after hours support as part of the on-call services the GCSN offers to the community. Preference will be given to individuals who have experience working with diverse individuals, families and communities. The Transitional Support Worker role is evolving and the requirements of the position may change over time.

The major position responsibilities include:

  • Implement and coordinate crisis/stabilization response and follow up plan with parties involved;
  • Engage in cross sector systems facilitation;
  • Provide intake support as per schedule;
  • Provide after hours on-call and mobile urgent response support;
  • Assess clinical needs as presented by client, family and/or service provider;
  • Arrange and monitor the work of contracted individual support staff to implement plan(s) created by the service team;
  • Maintain and nurture existing partnerships through regular contact;
  • Manage complex service situations in a respectful and professional manner;
  • Maintain competing demands such as client crises, service provider requests, data entry, and recording schedules;
  • Work independently and collaboratively with an interdisciplinary team and a range of community service providers

The position requires the individual to work some evenings, as well as provide weekend, statutory holiday, and after hours on-call support on a rotational basis.                  

Your Qualifications…

We are interested in candidates with the following qualifications:

  • B.S.W. or M.S.W. with minimum 3 years of experience, or equivalent combination of education and experience;
  • Familiarity working with a variety of multi-disciplinary community services (i.e. ACT team(s), case management, etc.) within the adult developmental sector;
  • Knowledge of and experience in working with individuals, who are encountering service challenges related to linguistic, cultural or religious diversity. Preference will be given to individuals who have experience working with diverse individuals and communities;
  • Ability to provide services in “non-traditional” and culturally appropriate, community based ways which are responsive to the needs of individuals and their families;
  • Ability to perform tasks involving physical activity, including lifting, bending and prolonged standing as well as the ability to be trained in CPI (Crisis Prevention Institute) techniques;
  • Organizational, planning and facilitation skills;
  • A self-starter with an ability to work independently in the community;
  • Excellent communication skills, both verbal and written, including report writing;
  • Flexibility, resourcefulness and possess good time management skills;
  • Proficiency in working with Microsoft Office Suite;
  • Availability of car and at least $1,000,000 in liability insurance;
  • Ability to provide service in French or another second language is an asset.

To Apply…

If you have the above qualifications and are ready to make a difference, please email your cover letter and resume to, by May 27, 2019. In your application, please indicate your salary expectations and quote file # 25-19.

Griffin Centre offers accommodation for applicants with disabilities in our recruitment processes. If you are contacted by Griffin Centre regarding a job opportunity, please advise if you require any accommodation in the recruitment process.

We thank everyone for their interest but will only contact candidates selected for an interview.