Community Outreach Worker (2 Positions: 1 Full-Time Temporary Mat Leave Position (6 months) & 1 Permanent Part-Time)

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Alouette Addictions Services
  • Community Outreach
  • Housing Services: Emergency Housing Worker, Host / Family Home Provider
Contract - Full Time
  • British Columbia - Vancouver & Lower Mainland - Maple Ridge
Experienced (Non-manager)$21.94(Hourly)2019-02-062019-03-31

Job Title:            Community Outreach Worker (2 Positions

Facility:               Alouette Addictions Services Society

                             #106 22838 Lougheed Hwy

                             Maple Ridge, BC V2X 2V6

Classifications:   Full-Time Temporary 6 month Parental Leave, with possibility of extension; 37.5 hours / week

                             Permanent Part-Time; 20 hours / week

Hours/Shifts:      Must be available Days, Evenings & Weekends

Compensation:  $21.94 / hour

Reports to:         Outreach Supervisor

Posting Date:     February 6, 2019

Closing Date:      Until filled


Job Summary:

The Outreach Worker is a community-based role providing support to individuals who are homeless or at risk of homelessness to access appropriate community supports, including access to income support and housing.


Typical Duties and Responsibilities:

  • Build relationships with clients and act as their advocate when needed
  • Connect clients with community services including, but not limited to, housing searches, mental health services, food bank, job search, income assistance, PWD completion and more
  • Build partnerships with fellow service providers including, but not limited to, RCMP, Fire, MCFD, Mental Health, RMH, Salvation Army, Rain City, Alouette Heights, Anita’s Place and more
  • Build relationships and professional service agreements with landlords, home owners and supported living services
  • Complete weekly database update of the BC Housing database
  • Attend staff meetings
  • Ensure all client information is kept confidential and that client files are up-to-date and complete
  • Promote harm reduction model of care
  • Assist in training or in providing direction to volunteers, staff and practicum students
  • Collaborate and liaise with other professionals and community service organizations as needed
  • Attend work-related in-services and staff meetings as required
  • Receive and screen referrals from various sources
  • Monitor and maintain program budget, ensuring spending falls within approved levels



  • BA or Diploma in Mental Health or Human / Social Services, or the equivalent combination of education, training and experience
  • Valid First Aid and CPR
  • Approved Criminal Record Check
  • Possession of a valid BC class driver's license and use of a personal vehicle during working hours
  • FULL availability


Skills and Abilities:

  • Ability to assess, plan, organize, implement, evaluate and problem-solve
  • Demonstrated ability to communicate effectively, both verbally and in writing, with clients, families, staff and community agency personnel
  • Demonstrated ability to organize and prioritize workload in a complex environment
  • Ability to educate and provide consultation to clients, families and healthcare professionals
  • Ability to make effective referrals, reflecting in-depth knowledge of community resources and strong collaborative skills in working with community health
  • Proficiency in the use of personal computers, including related word processing and database management software applications
  • Ability to create trusting relationships with homeless or at risk of homelessness people, in order to help them gain access to the individual supports they need to improve their lives
  • Experience in general advocacy, including applying for MSD benefits and landlord negotiations
  • Ability to work as part of a team, maintaining honest, direct and respectful working relationships, as well as being able to work independently
  • Physical ability to carry out the duties of the position


To Apply:

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