National Manager, Partner Relations

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Big Brothers Big Sisters of Canada
  • Fundraising / Giving
Full Time
  • Ontario - Location is flexible
Experienced (Non-manager)N/A2019-07-082019-07-19

Big Brothers Big Sisters of Canada (BBBSC) is seeking a National Manager, Partner Relations join its communications, marketing, and fundraising team.

The National Manager, Partner Relations reports to the Vice President, Communications and Partnership Development and is a key member of Big Brothers Big Sisters of Canada’s national team.  This position plays an essential role by managing funding relationships and providing support to fund development campaigns.  In addition the position will involve special project support, member agency coordination, and donor database management.

The National Manager, Partner Relations will be responsible for participating in and executing an integrated fundraising strategy that meets annual revenue requirements, maintaining engagement and growing our donor base. The position will manage existing funding relationships and actively identify and cultivate new gift opportunities.  The position will support the team by utilizing prospect research, writing project proposals, managing donor projects, and by managing donor ‘moves’ and stewardship in the database system.


Many children and youth in Canada struggle with societal barriers and face adversities in their lives like detrimental living conditions, family violence, risk factors for mental health, school issues and identity challenges. These circumstances have nothing to do with the value of who they are or who they can become, but because of these situations, children and youth risk not having the opportunity to live up to their full potential. Even worse is the possibility of continuing cycles of poverty and crime or developing mental health issues. This comes at a cost to the young person, and to society.

With the guidance and support of a mentor, these risks can be reduced or even avoided, and youth are reminded they can be anything they dream of being. This is the work of Big Brothers Big Sisters of Canada: giving young Canadians the confidence to achieve more.

For over 100 years, Big Brothers Big Sisters has been matching mentors and mentees in 1-to-1 and group mentoring programs. Our 102 member agencies run a variety of mentoring programs in 1,100 communities across Canada. Every year, together with more than 21,000 volunteer mentors who log over 1.7 million volunteer hours, we change the lives of 42,000 Canadian youth, the lives of their families, and the communities in which they live.



Partner Fulfilment/Account Management

  • Management and fulfillment of a number of existing funding/in-kind national partnerships;
  • Working with local agencies and funders to track, distribute, report upon flow through funding and support.

Donor Stewardship

  • Manage and support donor recognition program, including mailings and communications, lists management for events, print, and online recognition;
  • Assist with corporate and individual recognition event logistics such as catering, location and invitations.

Relationship Database

  • Implementation and usage of the relationship database, refining database process and identifying new efficiencies whenever possible;
  • Maintain constituent data for accurate donor stewardship, recognition, and moves management;
  • Support tracking of prospect management;
  • Manage donor lists and annual campaign reporting.

Partnership Development Team Support

  • Utilize prospect research tools to identify and cultivate new major gift opportunities;
  • Advance prospects and donors through the donor cycle by developing new, and fostering ongoing, relationships;
  • Help execute direct mailings;
  • Assist with various youth events and national office events as requested;
  • Provide support to various national fundraising committees;
  • Other duties as assigned by the Vice President, Communications and Partnership Development.



  • Formal education (degree or diploma) that includes significant training in one or more of the following: Donor Database/systems, project/events management, business management, donor relations/communications, or similar education/experience relevant to the position;
  • A minimum of 5 years experience in fundraising for a not-for-profit/charity;
  • Solid proficiency in donor database systems and Microsoft Office applications;
  • Donor stewardship and account management for mid-level and major gifts an asset;
  • Prospect identification, grant/proposal writing, donor lists management, annual campaign reporting all considered assets.


  • Excellent relationship building with donors, volunteers, staff, and other key stakeholders;
  • Strong sense of customer service / client relations;
  • Above average verbal and written communication skills - ability to inspire, motivate, and communicate the story;
  • Keen attention to detail while remaining mission-focused;
  • Creative and innovative thinker;
  • French-English bilingualism is an asset.


Big Brothers Big Sisters of Canada is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled and other equity seeking groups to apply and self-identify. Language abilities, especially bilingualism (English and French) are considered an asset.

If accommodation if required during the hiring process, please inform the hiring committee once selected for an interview.

Interested and qualified applicants may apply by submitting your resume and an accompanying cover letter, including salary expectations, by no later than July 19, 2019.

We thank all applicants but only those selected for an interview will be contacted.

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