Program Coordinator

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
New Leaf Project
  • Program / Project Management
  • Program / Project Evaluation & Development
Full Time
  • British Columbia - Vancouver & Lower Mainland - Vancouver
Manager (Supervisor of Staff)$49,000 - 54,0002019-06-102019-07-29

Program Coordinator

Full-time, permanent position

$49,000-$54,000 /year

The New Leaf Project (NLP) is a Vancouver-based organization that is taking bold action to address homelessness. Our mission is to empower individuals to move beyond homelessness and improve the quality of their lives. We’re about creating partnerships, building community and making an impact. Our decisions are data driven. Our motto is ‘believe in someone’.

Job Summary

New Leaf Project is looking for a dynamic Program Coordinator to join our growing team. To be successful in this role, you’ll need to be a self-starter who is passionate about social impact, research and the power of teamwork. Our approach is collaborative and the position suits an individual who is positive, open-minded, flexible and has an eagerness to learn. You’ll need the ability to think strategically and execute methodically. You are comfortable with uncertainty and not afraid to ask for help.

Reporting to the Executive Director, this is a full-time permanent role with opportunity for advancement. Starting salary is $49,000 depending upon level of  experience + benefits and three weeks vacation. The position is based out of NLP’s Vancouver office with travel around the Lower Mainland.

Your Role:

  • Support the Executive Director and senior research team to implement the project plan & execute project activities, including partnership development, creating project materials, team coordination.
  • Oversee successful completion of pilot project and support project replication and expansion
  • Manage a caseload of study participants including in-person research interviews and tracking participant progress.  
  • Oversee participant recruitment efforts (liaise with shelter staff, coordinate interview team).
  • Hire, train, and manage interview team. Facilitate regular team check-in meetings and track/ submit interviewer team hours.
  • Oversee ongoing preparation and distribution of study materials to interview team members for follow up research interviews. Fill in for interviewers as needed.
  • Oversee participant progress and ensure successful study completion.
  • Create and update content for project documents, including survey, protocols, consent forms, participant handouts, infographics and other materials as required.
  • Contribute to the preparation and submission of all project-related reports, including status updates, research reports, policy briefs and communication materials.
  • Perform other duties as assigned (this position will continue to evolve with the organization’s needs and priorities).

What You Bring:

  • Completion of diploma or degree in social sciences, business, or relevant field. Bachelor’s or Master’s degree preferred. Equivalent combination of education and work experience in a non-profit or academic environment will also be considered.
  • Minimum 2 years’ progressive experience in project coordination.
  • Experience directing and coordinating team members by delegating tasks, resolving conflicts, setting project milestones, evaluating progress and promoting overall teamwork.
  • Experience working with marginalized populations, ideally with people experiencing homelessness, considered an asset.
  • Humility, patience and strong interpersonal skills; an equal willingness to teach and learn.
  • Exceptional attention to detail, organizational and time management skills and the ability to prioritize projects effectively to meet deadlines.
  • Ability to understand and visualize the big picture and effectively convey this to the entire project team.
  • Capacity to work under pressure and adapt to a fast-paced, ever-changing work environment.
  • Excellent verbal and written communications skills; maintain consistent and open-communication; experience providing advice to senior managers and board of directors.
  • Strong computer knowledge and database-management skills, including applications such as Microsoft Office, Google Drive, Asana. Other tech skills (e.g. graphic design) considered an asset.
  • Willingness to work flexible and irregular hours when necessary.
  • An understanding of both qualitative and quantitative research methods and analysis.
  • We are an equal opportunity employer committed to diversity and welcomes all interested parties to apply. We sincerely thank all those who apply, however only those considered for an interview will be contacted.

Please submit the following to apply: 

  • Resume
  • Cover letter
  • 500 word writing sample of your choice.

Include: “Program Coordinator” in the subject line. Applications will be reviewed on a rolling basis until the position is filled.

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