Child Welfare Support Worker

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Inuuqatigiit - Centre for Inuit Children, Youth & Families
  • Child & Youth Worker
  • Case Management
Full Time
  • Ontario - Ottawa Area - Ottawa
Experienced (Non-manager)$50,0002020-01-142020-01-30


  • Manage all referrals regarding child welfare made to Inuuqatigiit programs and services
  • Ensure use of a trauma informed  practice to support clients and provide culturally and linguistically relevant services 
  • Provide responsive and inclusive guidance, support, resources and advocacy to children, youth and parents/caregivers
  • Schedule and supervise CAS visitations at Inuuqatigiit
  • Facilitate better working relationships between Inuit community members and CAS workers
  • Liaise with local CAS to advocate for culturally safe service
  • Liaise with other service providers to ensure appropriate referrals, system navigation and advocacy;
  • Meet with families at times and locations convenient to the family;
  • Promote services within community and partner agencies, make referrals to other Inuuqatigiit programs and services as needed.
  • Provide individual supports for clients  who have experienced violence
  • Regularly participate in supervision meetings with the FWB Manager;
  • Actively participate in case management meetings;
  • Maintain accurate client information in the Inuuqatigiit database
  • Maintain thorough, orderly and confidential administrative documents ie case notes intake files, stats etc.
  • Meet all tracking, evaluation and reporting requirements of funder and Inuuqatigiit (attendance, project statistics, project targets, surveys
  • Complete worker portion of funder reports accurately and on time;
  • Track expenditures against approved budget; and
  • Attend staff meetings and training sessions as
  • Provide individual support to clients who have experienced violence
  • Provide crisis intervention to families and individuals as needed
  • Liaise with local CAS to advocate for culturally safe service
  • Engage clients in safety planning as needed
  • Regularly participate in supervision meetings with the FWB Manager
  • Participate in CASO Circle of Care process when requested by parent
  • Provide after-hours crisis support as approved by Manager
  • Participate in monthly case management meetings with CASO
  • Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols
  • Refer parents/families to appropriate services as required and document the results of these referrals
  • Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma


  • Accountable to support clients - youth and parents;
  • Accountable to stakeholders;
  • Accountable for the safety and security of clients; and
  • Adhere to and promote the mandate, workplan and mission of Inuuqatigiit.


  • Develop supportive and professional rapport with Inuuqatigiit staff;
  • Maintain professional and effective rapport; and
  • Assist in the planning and organization of the Inuuqatigiit events (e.g Inuit Day, AGM, Christmas Party).


  • Foster strong communication with families;
  • Follow protocols, confidentiality and referral agreements as appropriate to meet the needs of clients
  • Liaise with other service providers, programs and professionals in the community to maintain effective


  • Work regular and consistent weekly hours of work;
  • Work weekends and evenings for after-hours crisis support with Manager’s approval; and
  • Will be required to work additional hours for specific programming aspects (e.g. weekends and evenings).


  • Inuit descent preferred;
  • Fluency in Inuktitut preferred;
  • Knowledge of Inuit culture and community;
  • Knowledge of the needs of Inuit children and youth and issues faced by Inuit parents/caregiver;
  • Knowledge of Inuit and non-Inuit community services and supports;
  • Knowledge of the socio determinants of health that impact Inuit children, youth and families
  • Experience with legal requirements for Family Court and Criminal Court
  • Knowledge of CYFSA (legislative requirements) and Bill C-92
  • Ability to operate computer systems and relevant software;
  • Ability to communicate effectively orally and in writing;
  • Ability to work in a collaborative staff team environment;
  • Ability to function effectively in a high stress, high noise environment;
  • Ability to respond effectively in crisis situations;
  • Enthusiasm, flexibility, dedication and commitment to children and families; and
  • Strong organizational and problem-solving skills


  • Post-secondary education in related field an asset;
  • Minimum one year experience working in a family-oriented program;
  • Previous experience working with Inuit or Indigenous communities as asset;
  • Experience supporting clients with mental health and addiction issues;
  • Experience dealing with cases involving domestic violence
  • Current Vulnerable Sector Check required in keeping with Inuuqatigiit Personnel Policies and Procedures;
  • Medical certification of good health;
  • Up-to-date immunization records and TB test, if applicable;
  • CPR/First Aid Certification (or willingness to become certified); and
  • Possession of a valid driver’s license an asset

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