We are a highly respected non-profit professional membership association providing services and benefits to dispute resolution practitioners and support to our regional Affiliates across Canada.
The Education Program Coordinator is responsible for day-to-day operations related to all our education activities, to review and enhance all education policies and processes, develop existing courses to their best potential and to develop new products. He/she will work closely with the Executive Director and the Education Committees to identify opportunities, resolve concerns and grow ADRIC's Education Program.
This is a new contract position to advance the Education Program into a viable, self-sustaining project while providing high-quality ADR training.
National Courses Development and Administration:
- Liaise with Affiliates / Service Providers throughout the process of course delivery, ensuring national consistency
- Liaise with National Trainer Approval Committee, and provide training materials to approved trainers and coaches
- Review course/program/instructor evaluations and use the data to plan or modify programs
- Liaise with and assist Education committees to upgrade and develop courses, programs and webinars
- Customize programs and courses for specific industries
- Coordinate conversion of Correspondence Course to online format
- Coordinate Course Accreditation Program
- Liaise with committee regarding Continuing Education and Engagement (CEE) points systems
- Coordinate filming of mock arbitration videos for National Arbitration Course
- Prepare course descriptions and write-ups
- Maintain budget and ensure invoicing and payment requirements are communicated to bookkeeper
- Work with bookkeeper to resolve budget issues and discrepancies
- Use financial information to plan, modify or cancel webinars if uptake is low
- Respond to email and telephone enquiries
- Maintain and update program forms, brochures, information packages, etc., format course documents, manuals and PowerPoint presentations, post to websites and distribute revisions
- Maintain electronic files for historical reference
- Ensure delivery of course materials in a timely manner
- Degree in adult education or equivalent
- Three years minimum relevant experience in the development and coordination of educational programs and projects
- Intermediate to advanced skills in MS Office: Outlook, Word, Excel, PowerPoint
- Meticulous attention to detail and committed to excellence
- Works with a sense of urgency; exceptional organizational and prioritizing skills
- Ability to maintain confidentiality
- Ability to function independently yet collaboratively within a team
- Excellent oral, written, analytical and technical skills
- Knowledge of various technologies and willingness to learn
- Strong interpersonal, relationship building and conflict resolution skills
- Creative problem solving skills, capacity for innovation
- Initiative, adaptable, and able to work under pressure
- Knowledge of learning platforms an asset
- Experience in developing online learning modules an asset
- Knowledge of arbitration and mediation a strong asset
- Bilingualism (French / English) an asset
Reports to: Executive Director
Start date: February 2019
Remuneration: Salary plus benefits package
Location: Yonge & Eglinton, Toronto
How to apply:
Please submit your resume and a brief PERSONALISED cover letter to firstname.lastname@example.org soonest and no later than January 25, 2019:
- outlining how your skills, experience and interests match this position* and
- your salary expectations*
- include your name in the subject line with Education Program Coordinator
*Applications without this information will not be considered.
No phone calls, please and thank you. NO AGENCIES - NO EXCEPTIONS.
ADRIC is an inclusive employer. Accommodation is available under the Ontario Human Rights Code.
We thank everyone who applies; however only those selected for an interview will be contacted.
Please visit us at ADRIC.ca