Education Program Coordinator - Contract

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
ADR Institute of Canada, Inc.
  • Education: Administration
  • Program / Project Evaluation & Development
Contract - Full Time
  • Ontario - Metro Toronto Area - Toronto
Experienced (Non-manager)$50,000 - 65,0002018-12-132019-01-25
Education Program Coordinator

We are a highly respected non-profit professional membership association providing services and benefits to dispute resolution practitioners and support to our regional Affiliates across Canada.

The Education Program Coordinator is responsible for day-to-day operations related to all our education activities, to review and enhance all education policies and processes, develop existing courses to their best potential and to develop new products. He/she will work closely with the Executive Director and the Education Committees to identify opportunities, resolve concerns and grow ADRIC's Education Program.

This is a new contract position to advance the Education Program into a viable, self-sustaining project while providing high-quality ADR training.

National Courses Development and Administration:

  • Liaise with Affiliates / Service Providers throughout the process of course delivery, ensuring national consistency
  • Liaise with National Trainer Approval Committee, and provide training materials to approved trainers and coaches
  • Review course/program/instructor evaluations and use the data to plan or modify programs
  • Liaise with and assist Education committees to upgrade and develop courses, programs and webinars
  • Customize programs and courses for specific industries
  • Coordinate conversion of Correspondence Course to online format
  • Coordinate Course Accreditation Program
  • Liaise with committee regarding Continuing Education and Engagement (CEE) points systems
  • Coordinate filming of mock arbitration videos for National Arbitration Course
  • Prepare course descriptions and write-ups

Budgetary Responsibilities:

  • Maintain budget and ensure invoicing and payment requirements are communicated to bookkeeper
  • Work with bookkeeper to resolve budget issues and discrepancies
  • Use financial information to plan, modify or cancel webinars if uptake is low

General Admin:

  • Respond to email and telephone enquiries
  • Maintain and update program forms, brochures, information packages, etc., format course documents, manuals and PowerPoint presentations, post to websites and distribute revisions
  • Maintain electronic files for historical reference
  • Ensure delivery of course materials in a timely manner


  • Degree in adult education or equivalent
  • Three years minimum relevant experience in the development and coordination of educational programs and projects
  • Intermediate to advanced skills in MS Office: Outlook, Word, Excel, PowerPoint
  • Meticulous attention to detail and committed to excellence
  • Works with a sense of urgency; exceptional organizational and prioritizing skills
  • Ability to maintain confidentiality
  • Ability to function independently yet collaboratively within a team
  • Excellent oral, written, analytical and technical skills
  • Knowledge of various technologies and willingness to learn
  • Strong interpersonal, relationship building and conflict resolution skills
  • Creative problem solving skills, capacity for innovation
  • Initiative, adaptable, and able to work under pressure


  • Knowledge of learning platforms an asset
  • Experience in developing online learning modules an asset
  • Knowledge of arbitration and mediation a strong asset
  • Bilingualism (French / English) an asset

Reports to: Executive Director
Start date: February 2019
Remuneration: Salary plus benefits package
Location: Yonge & Eglinton, Toronto

How to apply:

Please submit your resume and a brief PERSONALISED cover letter to soonest and no later than January 25, 2019:

  1. outlining how your skills, experience and interests match this position* and
  2. your salary expectations*
  3. include your name in the subject line with Education Program Coordinator

*Applications without this information will not be considered.

No phone calls, please and thank you. NO AGENCIES - NO EXCEPTIONS.

ADRIC is an inclusive employer. Accommodation is available under the Ontario Human Rights Code.

We thank everyone who applies; however only those selected for an interview will be contacted.

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