|Organization Name||Job Categories||Position Type||Region and Location(s)||Career Level||Salary||Ad Online Since||Application Deadline|
|Douglas College||Full Time||Manager (Supervisor of Staff)||25.925.9CAD$25.90(Hourly)||2019-01-11||2019-02-11|
|Position Title||Library Operations Supervisor - Public Services|
|Location||New Westminster Campus|
|Grade or Pay Level||S - Pay Level 15|
|Salary Range||$25.90/hr (with increments of up to max $29.19/hr|
|Position Type||Support Staff - Regular|
|Employment Type||Full Time|
|Day of the Week||Mondays to Fridays|
This regular full-time position is available December 3, 2018. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. A modified schedule may be available.
|What Douglas Offers||
DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.
To provide administrative and supervisory support to functions within the Library to ensure high quality service delivery. Coordinates with other supervisors the functions performed by staff and liaises with faculty to facilitate effective operations. Responsible for overseeing the library’s public services and spaces in collaboration with relevant campus partners (e.g. Centre for Educational and Information Technology, Facilities).
JOB DUTIES AND TASKS:
1. Performs a variety of administrative support functions to facilitate effective operations.
a. oversees library circulation services including managing staffing levels and scheduling Circulation and AskMe (quick reference and technology support) services;
2. Supervises the daily operation of positions under her/his responsibility.
a. applies the BCGEU collective agreement to daily decision-making within established standards;
3. Performs a variety of tasks related to the provision of information to students and others.
a. responds to requests for services as well as student inquiries, directing students, employees and the public to appropriate personnel/procedures;
4. Directs the day to day operation of all automated systems and tools used by the Public Services unit, in conjunction with the Borrower Services/Systems Librarian.
a. monitors and evaluates all automated systems used by the Public Services unit and oversees co-ordination between the systems and manual procedures; responsible for resolving technical issues that may arise;
5. Performs other related duties.
a. coordinates staff input into the development, evaluation and revision of library policies, procedures and vision;
SUPERVISION RECEIVED: Director, Learning Resources
SUPERVISION/DIRECTION EXERCISED: Hires, trains, evaluates, schedules, approves requests for time off, monitors attendance and performance, authorizes exceptional overtime to maintain library open schedule, plans, organizes, prioritizes, delegates, and schedules work; coordinates vacation, modified work schedules etc.; responds to student employee and public inquiries/concerns regarding procedures and policy; responds to library users and employees regarding conduct and safety concerns; makes operational decisions during absences of other library departmental supervisors at both campuses.
PHYSICAL ASSETS/INFORMATION MANAGEMENT: Oversees and maintains/monitors public use facilities and equipment including computers, book theft system, inventory of library keys; runs a variety of reports pertaining to circulation and collection control; gathers and reports statistics; assists with developing Library policy, implements Library and College policies; creates and implements procedures; maintains service records; maintains a variety of files and computer records; interprets and applies regulations and procedures; trains staff on new automated library systems.
FINANCIAL RESOURCES: Authorizes staff time sheets; manages student assistant budget; resolves financial disputes regarding overdue/lost library materials; refers students, faculty and community to collection agency, runs fines, overdues and replacement bill notices; collects fines and replacement fees and records sales on cash register; issues refunds; initiates purchase requisitions; signs for supplies at the Bookstore; co-ordinates and provides input to the college capital and operating budget process.
|To Be Successful in this Role You Will Need||
1. A minimum of 5 years of experience in public service in an academic library setting and a Library Technician Diploma from an accredited program.
2. Excellent working knowledge of the English language (written and verbal), including speaking to small groups in informal or formal settings.
3. Superior working knowledge of library terminology, library administration and of routines and procedures in all library departments, together with a demonstrated ability to explain Circulation, Library and College policies and procedures to faculty, staff, students, and the community.
4. Proven supervisory and administrative abilities and organizational skills together with a demonstrated ability to plan and schedule work flow and train, evaluate and motivate employees within a union environment.
5. Proficient in circulation and media equipment services in an academic library environment together with a proven ability to collect, maintain, monitor and report budget figures and statistics.
6. Strong interpersonal skills including demonstrated ability to establish and maintain effective working relationships with administrators, faculty, staff and students.
7. Proven ability to recognize, analyze and resolve problems as well as use conflict resolution techniques to maintain high levels of customer service and team effectiveness.
8. Proven ability to develop and implement technical procedures and documentation.
10. Proficient ability with a variety of computer applications including operating systems and networks and knowledge of the Internet, and the ability to train others.
11. Demonstrated ability to work independently with a minimum of direct supervision as well as establish priorities and achieve deadlines. Proven ability to manage highly detailed systems with multiple workflow streams, fluctuating workloads, changing priorities/deadlines with constant interruptions.
12. Experience with library space planning and the ability to recognize and remedy safety issues pertaining to the library’s spaces, stacks and equipment.
13. Demonstrated ability to manoeuvre heavy library materials and media equipment, stand for long periods of time, and monitor a computer screen for sustained periods.
Douglas College is committed to being a workplace that is free of discrimination, that values diversity and is representative, at all job levels, of the communities we serve.
|Special Instructions to Applicant||
Interested applicants must ensure that a resume and cover letter are submitted online Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.
Qualified internal applicants shall be given first consideration in filling this position.
All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.
|Quick Link for Direct Access to Posting||http://www.douglascollegecareers.ca/postings/3352|