Database and Analytics Manager

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
World Animal Protection
  • Accounting / Finance
  • Fundraising / Giving
  • IT: Service and Support
  • Management / Executive
Full Time
  • Ontario - Metro Toronto Area - Toronto
Manager (Supervisor of Staff)N/A2019-05-152019-05-31
CV Database Manager

World Animal Protection is one of the world’s largest international animal welfare organizations. We want to see a world where every animal lives free from cruelty and suffering. We employ 300+ people worldwide and we’re growing. 2019 will be an incredibly exciting time as we continue to deliver on a strategy that aims to place animal welfare amongst the biggest global issues of our time.

We are seeking a dynamic Database and Analytics Manager to join our Canadian office located in Toronto. The office currently has over 140,000 supporters across Canada and revenues of approximately $6 million. This is a dynamic and critical role, responsible for the care and maintenance of all of our database and online systems. We are currently looking at restructuring our database design from appeals to fund codes.

Reporting to the Director of Development and working closely with key members of the fundraising and communications teams, the successful candidate will be responsible for ensuring that the tools and technology required by the teams are optimized to improve profitability and promote performance sustainability. S/he will have between 3-5 years of experience working within the non-profit sector; preferably with an organization that uses a multi-channel approach to fundraising. The first project of this role will be to project manage the restructuring of Raiser’s Edge including fund codes, campaigns and appeals.


  • Minimum of 3 years’ database management experience in Raiser’s Edge
  • Having bCRE certificate an asset
  • Working knowledge of donation management tools (e.g. Luminate)
  • Ability in writing Crystal Reports
  • Experience with Import-O-Matic tool
  • Ability to configure, customize, and/or program APIs an asset

Responsibilities include

  • Lead the development of short term and long term strategies via database related activities, donor analysis and donor segmentation.
  • Responsible for ensuring that the systems, tools and technology required by the fundraising team are optimized to improve profitability and promote performance sustainability.
  • Maintain oversight over direct report ensuring the implementation plans and tactics are grounded in best practice and in line with the overall strategy. 
  • Manages the bank reconciliation process and ensures the reports are accurate and are on time.
  • Compiles data and produces reports using Raiser’s Edge.
  • Designs and produces custom reports in Crystal Reports to support informational request for fundraising and finance department.
  • In conjunction with the fundraising teams, manages the targeting, segmentation, pre/post data analysis and results reporting of all fundraising campaigns.
  • Manages and develops all World Animal Protection Canada’s online program with respect to optimizing the systems, tools and technology required to execute the online tactics.
  • Regularly creates queries using various databases and produces reports for analysis of fundraising data, donor demographics, etc.
  • Works with Face to Face vendors and helps to troubleshoot with the API forms and make yearly necessary changes

The deadline for submissions is May 31st 2019.

We thank all applicants for their interest, but only those chosen for an interview will be contacted. Please send your resume and salary expectations to Please put CV Database Manager in the subject line.