Manager, Counselling, Case Management & Support Services

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
WoodGreen Community Services
  • Management / Executive
  • Social Work
Contract - Full Time
  • Ontario - Metro Toronto Area - Toronto
Manager (Supervisor of Staff)N/A2018-12-062019-01-31

Position Overview – Mental Health, Addictions & Developmental Services, Community Care

The Manager is responsible for leading and managing the delivery of a number of programs under the Mental Health, Addictions and Developmental Services portfolio. Oversight would include Counselling and Support Services, Walk-in Counselling, Social Work and the Oakridge initiative. Operations include development and coordination with external partner agencies, ongoing quality improvement, human resource development, and the overall performance of programs. The Manager is also responsible for program area budgeting, compliance with organizational policies, and appropriate representation to the community, clients, funders and other community service providers.

What You Will Do

  • Carries out the management responsibilities for operating the program areas in the portfolio, including planning and evaluation to ensure the strategic unit directions and objectives are achieved.
  • Develops and maintains strong working relationships with community partner agencies.
  • Works with managers to support the learning and ongoing education of program teams.
  • Plans and implements ongoing awareness and promotional activities for programs.
  • Assists the Director in the preparation and monitoring of program financial information and program area budgets.
  • Ensures the recruitment and onboarding of qualified staff for program areas.
  • Provides direct supervision of Oakridge initiative, Social Work, and Counselling and Support Services program staff.
  • In collaboration with the Director, ensures the planning and implementation of a staff development program for the program areas.
  • Ensures the effective utilization of volunteers and students throughout the program areas and ensures a program of support and training for them.
  • In consultation with the Director, responds to community needs and ensures existing and new program development ideas will meet these needs.
  • Maintains and develops contacts with other Mental Health/Addictions groups and community agencies, and attends external meetings as required by the Director.
  • Ensures the anti-racism objectives and community development principles of the organization are achieved within the program.

What You Bring to the Team

  • MSW or Master’s degree in a related area and/or Bachelor’s degree and equivalent experience.
  • Registration in good standing with the College of Social Workers and Social Service Workers.
  • Five (5) to seven (7) years of management experience preferably in the Community sector and working in a unionized environment.

What Will Set You Apart

  • Good understanding of community sector, housing, homelessness, mental health and substance use issues.
  • Solid knowledge of the Mental Health Act, Mental Health Recovery and Harm Reduction Principles, mental health and addiction treatment systems.
  • Experience in providing clinical supervision to social workers and/or other mental health professionals and trainees.
  • Demonstrated experience building strong relationships with external and internal partners.
  • Knowledge and demonstrated skills in program development, financial management and leadership.
  • Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
  • Strong organizational and team building skills.
  • Outstanding communication and interpersonal skills.
  • Proven ability to work within a multi-disciplinary environment.
  • Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
  • Able to work independently with minimal supervision.

Why You’ll Want to Work With Us

At WoodGreen you will be part of an amazing team that does amazing things for our community.

We offer:

  • Competitive salary/excellent benefits for full-time, contract (1 year+), and PSW employees
  • Ongoing training and opportunities for career advancement within the organization
  • Formal staff recognition and appreciation programs
  • Access to group discount programs and purchases

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