Program Manager, Peer Services

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Canadian Mental Health Association, Vancouver-Fraser Branch
  • Program / Project Management
  • Healthcare: Mental Health, Psychiatry, Psychology, Clinical Therapy
  • Healthcare: Rehabilitation
  • Program / Project Evaluation & Development
Full Time
  • British Columbia - Vancouver & Lower Mainland - Vancouver
Manager (Supervisor of Staff)$60,000 - 65,0002019-06-112019-06-28

CMHA, Vancouver-Fraser Branch is seeking a highly motivated, team-oriented, and innovative program manager to lead our Peer Support and Peer Navigator Programs.  This is an exciting opportunity to develop existing programs while advancing the work of peer support and peer navigation within the mental health and substance use sector.  The successful incumbent will be an advocate for recovery-oriented and peer-supported practice and policies within the Branch and in the broader community.  They will also be committed to and very effective at maintaining their mental wellness and boundaries while role modeling the importance of this to their team.  Full job description:

Specific responsibilities of the position are engagement, development, program promotion, continuous quality assessment, being aware of and engaged in dissemination of best practices related to peer services, and implementation of programs within the Program Manager, Peer Services portfolio.  Implementation of the programs includes operational oversight of the activities, staff support, training and clinical supervision, program evaluation, outcome management and quality assurance.  The Program Manager will also be responsible to negotiate and maintain positive working relationships with community and government service providers in whose facilities the Peer Navigators and Peer Support Workers will be working.  The Program Manager will chair the Branch’s advisory committee made up of program participants, family members, and community stakeholders.

The job’s starting annual salary range is $60,000 - $65,000.  CMHA provides our employees with a defined benefit pension plan, extended health and dental benefits, paid sick leave, long-term disability insurance, group life insurance and this position will start with at least four weeks paid vacation.

The ideal candidate is an excellent communicator (oral and written) with a minimum of four years supervisory and program coordination experience, including at least three years of programming for individuals with serious mental illness and/or problematic substance use.  A Master’s degree or equivalent education and experience in health, social services, leadership, or public administration/public policy is required, as is knowledge of recovery-oriented Psychosocial Rehabilitation (PSR) principles and evidence-based best practices. Current registration with a professional body aligned with recovery-oriented practices is an asset (i.e. Registered Social Worker, Occupational Therapist, Clinical Counsellor, etc.) is an asset. Experience working with and/or managing Peer Support Workers is considered an asset, along with experience in report writing and quantitative and qualitative program evaluation.  CMHA is an equal opportunity employer and we welcome applicants with experience accessing the mental health and/or substance use systems.

Application Process

Please submit your resume along with a cover letter, in Word or PDF format, clearly documenting how you satisfy the requirements outlined in this job posting.  This posting closes on June 28.  Applications must be submitted through Charity Village’s online application process.  Email and paper applications will not be accepted.

We regret that only short-listed candidates will be contacted to schedule an interview.  No phone calls please.

CMHA, Vancouver-Fraser Branch is committed to our workforce reflecting the diversity of the communities within which we work.  As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff.  Personal experience with mental health issues, either through self or a loved one, is an asset.

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