Program Manager

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Central Eglinton Community Centre
  • Program / Project Management
  • Program / Project Evaluation & Development
Full Time
  • Ontario - Metro Toronto Area
Manager (Supervisor of Staff)$76,694.80 - 90,126.402019-05-102019-05-31

Job Posting

Program Manager


The Opportunity

Central Eglinton Community Centre ( is a vibrant community centre that has been serving as a meeting place for people of all ages in our mid-town neighbourhood for over forty years. Central Eglinton Community Centre (CECC) provides a broad range of high quality programs and services, and community special events. CECC is an agency of the City of Toronto with a volunteer Board of Management.

Reporting to the Executive Director, the Program Manager is responsible to manage the Centre’s programs and services. As part of the management team, the Program Manager ensures that programs and services achieve the centre’s mandate, goals and objectives and are in line with the City’s Relationship Framework while ensuring the effective operations, development of the centre and the broader community.

Major Responsibilities:

  • Hires, supervises and supervises staff performances ensuring effective teamwork, high standards of work quality, organizational performance, continuous learning/improvement and encourages innovation in others. Monitors and evaluates staff performance, recommends and approves salary increments, resolves disputes, recommends and implements disciplinary action when necessary in accordance with the Collective Agreement. Supervises instructors/facilitators and students as needed.
  • Develops, implements and manages a broad range of community, social, educational programs and services, which may include all aspects of this process: research, community consultations, organizational impact analysis, program model development, grant/funder preparation, contract negotiations, etc.
  • Leads the services planning, program development and evaluation processes for all community programs using a community development, participant centred approach, that builds and strengthens communities and fosters board social inclusion, public accountability and diversity principles.
  • Leads program development and continuity through oversight, development, preparation and submission of various grant/funding/foundation applications. Ensures that programs and services are meeting funder/organizational expectations and contractual obligations while ensuring the appropriate use of public funds.
  • Develops and manages various partnerships with community agencies, City of Toronto, funders, local businesses and community members to provide accessible services that improve community well being and represents the Centre at broad community events, on committees, etc. Responds to concerns/issues and provides information to the public.
  • Provides information to the public regarding Centre programs and services and upcoming events, as well as broader community information. Oversees production of seasonal programs schedules and calendars, newsletter submissions, and other promotional material in collaboration with the Office Manager.
  • Develops and manages program registration systems in collaboration with the Office Manager.
  • Monitors programming use of space within the limitations of space, rooms and Centre hours of operation and maintains records/contracts for such space.
  • Collaborates with the Office Manager to ensure the most efficient and maximum use of Centre space, in relation to Centre programs, space rentals and community use.
  • Acts as a staff resource and sits on the Program Committee in order to establish program goals for the Centre.
  • Develops and maintains local media relations to ensure coverage of Centre’s programs, services and activities in the local press, in collaboration with the Executive Director.
  • Provides leadership in related annual budget planning cycles ensuring that the budget process includes timely consultation with relevant programs, preparation and coordination of all program submissions, and related material for the annual budget, and ensuring expenditures and revenues are controlled and maintained within approved limits.
  • Provides leadership in the Centre’s policy and procedural development including but not limited to Health and Safety, operational and human resources policy development, organizational risk assessments and develops mitigating policy and practice.
  • Manages the Centre’s complaints process related to program delivery and ensures the delivery of high quality public services that meet City of Toronto standards and other best practices.
  • Ensures compliance with all applicable legislation including but not limited to Health and Safety, Collective Agreements, City of Toronto HR policies, etc.
  • Participates at Board of Management and other committee meetings at the request of the Executive Director.
  • Ensures the Executive Director is apprised of issues and assists with such issues in the Executive Director’s absence.
  • Other duties as assigned.

Key qualifications: 

  • Graduate in social sciences, recreation, early childhood education, community development or related discipline from a recognized university or college.
  • 3 to 5 years of demonstrated progressive experience in program delivery, management and evaluation in the not-for-profit sector.
  • 3 years of relevant supervisory experience and knowledge of staff supervision in a unionized environment.
  • Demonstrated successful experience in writing funding proposals and knowledge of funder requirements.
  • Excellent supervisory skills, communication skills – oral and written, organizational skills, management skills, problem solving and conflict management skills and financial skills.
  • Proficiency using current office and workplace technology and other computer applications relevant to work.

Terms of Employment or Position Details

Position Status            Full Time Permanent

Union Status               Management

Annual Salary             $76,694.80 – 90,126.40 plus benefits and pension plan

Hours of Work            Monday to Friday 9:00 a.m. – 5:00 p.m., some evening and weekend hours required

Application Instructions 

Submit cover letter and resume no later than 4:00 p.m. on Friday, May 31, 2019.

We thank all those who apply, but only applicants selected for an interview will be contacted. Visit Central Eglinton Community Centre will provide equitable treatment and accommodation to ensure barrier-free employment. We encourage applications from all qualified individuals.  In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the CECC’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Central Eglinton Community Centre to support your request for accommodation.

Charitable Tax Registration Number 11884 3093 RR0001


Please use the Apply Now button below
to be considered for this position.

Apply NowThis functionality is only available on a desktop or laptop computer.

Click here for important information about
applying for a job through CharityVillage.