Director of Community Support Centre

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Community Legal Education Ontario
  • Community Outreach
  • Program / Project Evaluation & Development
  • Program / Project Management
  • Research
Full Time
  • Ontario - Metro Toronto Area
Executive (Dept. head, director)$90,000 - 95,0002019-03-042019-03-28

CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario) is seeking a creative leader for the position of Director of Community Support Centre. If you are ready to inspire and lead CLEO’s team in developing programs that support and train community workers from across Ontario to build their legal capacity, this job is for you.

About CLEO
CLEO is an independent, community-based, public legal education and information (PLEI) organization dedicated to serving communities and people in Ontario, particularly those who face barriers to participation in the justice system.

Since 1974, CLEO has developed clear, accurate, and practical legal rights education and information to help people understand and exercise their legal rights. In recent years, CLEO has developed several programs to support front-line workers build a deeper understanding of legal issues and access to justice, so they can help Ontarians find legal information relevant to their problems.

In 2019, these projects have now come together to form a cohesive Community Support Centre (the centre). See and CLEO’s main site to learn more.

Job Purpose
The Director of Community Support Centre is a new position created to provide dedicated leadership to the centre and its staff. The Director is responsible for leading the development, growth and implementation of effective programs and services with the goal of reducing barriers to justice through building the confidence and skills of community workers to give timely and useful assistance to their clients who face legal problems.

Working with the Executive Director and as part of CLEO’s senior management team, the Director also collaborates across CLEO’s full complement of programs and contributes to sound and sustainable organizational and financial operations.

Key Responsibilities

Leadership and Management of Centre Programs

  • Build and manage core centre programs. Current programs include direct training of community workers, establishing a new Connector service, and supporting “Connecting” partnership projects that help community and legal organizations organize training for workers who face barriers of language or geography.
  • Support a community of practice (or network) with organizations and practitioners working in the area of public legal education.
  • Oversee the day-to-day operation of the centre and special projects, including managing and mentoring centre staff, and supporting external partners.
  • Take a leadership role in ensuring that the centre’s work is effectively and broadly promoted, working with the Communications Manager and CLEO’s senior management team.
  • Foster an access to justice perspective among staff, partners and community workers.
  • Partner on research about effective strategies for public legal education and information, access to justice, and other related issues, including the use of technology in program or service delivery.

Organizational Leadership and Strategy

  • Support the ED to provide ongoing leadership, and strategic and operational planning and implementation.
  • Proactively manage and collaborate on human resources, financial, administrative and policy matters related to the effective operation of the centre and its programs, as well as CLEO as a whole.
  • Coach, mentor and build capacity in the centre’s staff and ensure all staff in the centre receive ongoing performance management.
  • Take a leadership role in supporting improved collaboration with, between and among organizations doing public legal education and information (PLEI) in Ontario.
  • Oversee knowledge sharing, both through Ontario’s community of practice and across Canada.
  • Develop sustainability plans and seek out new sources of funding for the centre’s work.

Job Skills, Knowledge and Competencies
CLEO seeks a candidate who has the ability and drive to succeed in a leadership position in the non-profit sector. Qualifications include:

  • Legal education generally provided by a J.D. or LL.B. degree from an accredited academic institution in Canada, or equivalent degree from another jurisdiction
  • Senior level experience in organizational management including strategic, operational and program planning
  • Experience and enjoyment of community outreach and engagement
  • Demonstrated commitment to social justice and an understanding of the needs and challenges faced by low-income and disadvantaged communities
  • Demonstrated commitment to social justice and an understanding of the needs and challenges faced by low-income and disadvantaged communities
  • Experience in the non-profit sector is an asset

If you are interested in this opportunity to help lead CLEO’s team, please forward a cover letter highlighting your interest and experience, plus resume to PDF format is preferred. Please use the subject line: “Director application”. Applications will be accepted until March 28, 2019.

CLEO is an inclusive employer and encourages candidates from all groups and communities to apply. If you require accommodation to participate in the recruitment process, please let us know.