Employment Counsellor / Mentoring Coach

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
JVS Toronto
  • Community Outreach
  • Employment Counseling
  • Immigration / Settlement Services
  • Social Work
Contract - Full Time
  • Ontario - Metro Toronto Area - North York
Entry LevelN/A2019-05-102019-07-09

JVS Toronto is a registered charity in the social services sector providing career and employment services. Our employees make a difference affecting local communities by connecting jobseekers to employment and helping employers build their workforce in Toronto and York Region. Canada InfoNet is a Pan-Canadian online program offering pre-arrival services to internationally educated persons. It provides employment preparation, occupation specific mentoring and Canadian workplace culture support. Learn more about the good work we do by visiting our website at https://www.jvstoronto.org/pre-arrival/canada-infonet/.

Are you looking for meaningful work where you can make a noticeable difference in peoples’ lives? JVS Toronto will provide you with the opportunity to advance your career and give back to our community. To reward employees’ hard work, JVS Toronto offers a paid vacation allowance, health, vision, & dental benefits, an employee assistance program (EAP), and corporate discounts.

Employment Counsellor / Mentoring Coach, Job ID #8014
Canada InfoNet
Full-time / 1 year contract with possibility of renewal / Starting ASAP / Keele & Finch

We are looking for an outgoing and motivating individual to join our Canada InfoNet team! Acting as both a counsellor for clients and coach for new mentors, this dynamic role requires effective organizational abilities and flexibility to remain client-focused while achieving program targets. We pride ourselves on supporting our overseas clients with their successful integration to Canadian culture!

Responsibilities of the role include:

  • Conduct intake and in-depth assessment for program services for eligible clients and create Employment Action Plans
  • Case manage clients, provide sector and province-specific labour market information, make referrals to other services as needed
  • Assist clients with resume building, conduct mock interviews, and provide coaching to develop the clients’ skill set and knowledge; aid with adaptation to Canada
  • Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
  • Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks
  • Screen and match mentors/mentees using established guidelines, conduct online mentor/mentee orientation and secure mentoring matches
  • Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
  • Build and maintain relationships with mentors to ensure repeat business. Close and evaluate relationships; gather and analyze participant evaluations
  • Record and administer participant information/documentation collection in accordance with reporting requirements of the project utilizing agency-used databases
  • Assist in tracking participants’ progress and outcomes and preparing monthly and other reports as required

Flexible hours / evenings / weekends may be required for this position.

Qualifications & Experience:

  • Bachelor’s degree or Post Graduate Certificate in Counselling or Social Services with placement experience, or a related degree with 3-5 years of counselling experience. International degrees must be evaluated for Canadian equivalency.
  • Demonstrated knowledge of mentoring, settlement, and immigration
  • Effective time management skills; experience managing a heavy caseload and are able to multi-task and shift focus based on business needs
  • Effective verbal and written communication skills
  • Strong interpersonal skills; ability to develop and maintain relationships
  • Computer literate; the ability to learn systems used by the agency (ie. SalesForce)
  • A clear Police Vulnerable Sector check is required for this position

Our ideal candidate will also have:

  • Employment Ontario knowledge and exposure
  • Fluency in a second language reflecting targeted outreach
  • Awareness/knowledge of client challenges
  • Knowledge of the Canadian labour market

Qualified applicants are invited to submit their resume & covering letter ASAP here.

JVS is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact JVS directly.
Our agency embraces diversity and encourages all qualified candidates to apply.

We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.