Service Coordinator

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Responsible Gambling Council
  • Community Outreach
Part Time
  • Ontario - Metro Toronto Area
Experienced (Non-manager)N/A2019-09-112019-09-23

The Responsible Gambling Council is one of the world’s leading experts in problem gambling prevention. The Council is seeking one (1) part-time Service Coordinator for its PlaySmart Centre located at Casino Woodbine. The Centres provide on-site information about safer play and many other topics about responsible gambling. The Centre staff also provides immediate assistance and referrals to patrons who may be concerned about their own gambling or that of someone close to them.  Staff must be available to work shifts between the hours of 10:00am – 2:00am, 7 days a week.

Responsibilities include:

  • Participating in the delivery of prevention and awareness programs/health promotion
  • Assisting patrons who may be concerned about their own gambling or that of someone close to them. This may involve crisis management, short term assistance and referrals to community agencies.
  • Interaction and collaboration with gaming staff and community agencies in the delivery of new awareness initiatives
  • Communications and event management

With a minimum of 3 years experience, the Service Coordinator must possess outstanding skills in communications and human services that may come from a range of backgrounds including the social sciences, health promotions, individual and family counselling, public health nursing, and related fields.  The successful candidates will be sensitive to the needs of individuals who are experiencing problems and demonstrate excellent judgment and the ability to quickly establish rapport with the people we serve.  Experience in the delivery of community educational events/programs is also a key requirement. A second language is considered an asset.

Candidates must be flexible to work shifts including days, evenings, weekends and holidays. Same day travel will be required along with occasional overnight travel to satellite locations within the egion. The rate of remuneration is $25.82 per hour. 

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Applicants are asked to reference “Woodbine” when submitting their resume with covering letter. Applications must be received by Monday, September 23, 2019.

The Selection Committee – PlaySmart Centre

Responsible Gambling Council

411 Richmond Street East, Suite 205

Toronto, ON  M5A 3S5


Fax: 416-499-8260