Director of Finance

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Family Service Toronto
  • Accounting / Finance
  • Management / Executive
Full Time
  • Ontario - Metro Toronto Area - Toronto
Executive (Dept. head, director)N/A2019-03-072019-03-22
FIN #10-19

Contract: Permanent full time – 35 hours/week; some evening work will be required

Location: 355 Church Street, Toronto

Application Deadline: March 22, 2019, 5.00pm

File Number: FIN #10-19– with cover letter and resume


Mail: HR, Family Service Toronto, 355 Church Street, Toronto, ON M5B 0B2


Family Service Toronto (FST) helps people face a wide variety of life challenges.  For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community-building and working with partners to strengthen the sector.

Reporting to the Executive Director, and as part of the senior management team, the Director of Finance leads and supports all aspects of financial affairs at FST. Fostering a culture of best practice for fiscal responsibility, and risk management in the department and across the organization, the director provides advice and counsel to the Executive Director on all financial matters, provides direct support to the Financial Affairs Committee of the Board and works with the Board of Directors, its committees and working groups as needed.  As part of the senior team, the director is responsible to participate actively in system leadership for organizational intelligence. The director supervises the Senior Accountant and General Accounting Clerk.

We are committed to developing a diverse management team that reflects the diversity of the population who live and work in the City of Toronto.



  • With the Executive Director, lead the development of the organization’s annual operational and capital budgets, ensuring an inclusive process and budgets that are aligned with the organization’s strategic plan
  • Lead the implementation of the organization’s annual operational and capital budgets
  • Provide advice to all departments on the financial implications of their operational plans
  • Develop and implement the department’s annual operational plan and budget, ensuring an inclusive process and a plan that is aligned with the organization’s strategic plan
  • Monitor achievement of the organization’s annual operational and capital budgets, reporting results as required
  • Monitor achievement of the department’s annual operational plan, reporting results as required
  • Participate actively in the organization’s strategic planning process (every three to five years)
  • Lead the development and implementation of the organization’s risk management plan, policies and procedures, reporting results as required.
  • Participate in planning for operational business improvements and new organizational projects, identifying and responding to opportunities as they arise


  • Ensure appropriate management information and reporting systems are in place to allow the Executive Director, Board and management to evaluate results and monitor performance against the budget
  • Recommend and establish, accounting, financial and investment practices, procedures and controls, identifying opportunities and implementing changes to improve efficiency of office systems and procedures as needed
  • Analyze monthly financial results and trends, including key financial performance indicators, comparisons to budget, and advise management on corrective actions
  • Support directors and managers to provide accurate, timely reports to funders as required
  • Support directors and managers to provide accurate budgets for funding proposals as required
  • Oversee the external audit, acting as liaison between external auditors and the Executive Director and the Financial Affairs Committee
  • Monitor investment risks and returns for the organization’s operating reserves, the capital and restricted reserves and the pension funds, ensuring compliance with investment policies and reporting results as required
  • Support the development and maintenance of the long-term financial sustainability of all FST properties and assets
  • Co-ordinate with the director and managers for PassportONE on all financial and audit matters, providing support and advice as required
  • Act as the internal auditor for PassportONE client payments and provide suggestions for internal controls improvements
  • Co-ordinate with Human Resources on Payroll, Pension and Benefits matters and provide advice and support as required
  • Coordinate the development of policies related to the department through a consultative process and ensure that they remain relevant and up to date
  • Participate actively in organizational preparation for accreditation, ensuring that all departmental policies and practices meet the standards required. Work actively with the senior management team to provide support to meet organizational standards and/or sub-standards
  • Hire and supervise the department’s staff
  • Ensure that confidentiality of records and information is maintained
  • Work with the coordinator of volunteer resources to develop volunteer opportunities
  • Take all reasonable precautions to protect the health and safety of staff

Research and Evaluation

  • Ensure that the department’s work is grounded in best practices, research and evaluation
  • Foster a culture of learning, evaluation and innovation within and across the department that contributes to knowledge creation, learning and improvement
  • Pursue opportunities to learn from the experiences, research and evaluation efforts of others on topics relevant to the work of the department
  • Work with all directors to improve business systems continuously, identifying business technology solutions as required

External Relationships

  • Provide agile response and support with minimal bureaucracy to opportunities
  • Build and sustain excellent relationships with funders

Other Duties and Responsibilities

  • Ensure the successful functioning of the department’s staff team
  • Provide advice to the Executive Director on matters requiring risk management
  • Participate actively in all relevant committees and teams including the senior management team
  • Perform other duties as assigned which are consistent with this role


  • Achieves unqualified audit reports
  • Ensures compliance with all federal, provincial and local accounting regulations and standards
  • Ensures compliance with Canada Revenue Agency regulations to maintain the registered charitable status of the organization
  • Assists the Executive Director to comply with the board governance policies and procedures related to all financial matters
  • Monitors and reports variances to achieve a balanced operating budget at year end
  • Maintains positive cash flow to fund the operational needs sufficiently
  • Ensures accreditation standards are met and maintained for the director’s area of responsibility
  • Produces high-quality written reports
  • Meets deadlines for submitting reports
  • Demonstrates strong facilitation and presentation skills
  • Achieves goals of department’s operational plan and budget
  • Ensures clearly written policies and procedures
  • Has excellent relations with external organizations, networks and funders

In applying, please clearly identify how you meet the specific qualifications outlined.


  • CA, CGA, CMA or MBA (major Accounting/Finance) designation
  • Five years of senior level accounting experience in a multi-divisional environment
  • Five years of senior level management experience
  • Knowledge of Canada Revenue Agency’s regulations related to Registered Charities
  • Experience with not-for-profit accounting, including fund and grant accounting
  • Strong knowledge of budgeting and revenue/cash flow forecasting techniques, financial statement analysis, project costing techniques, financial controls and business case analysis
  • Demonstrated project management skills
  • Strategic and business planning skills
  • Demonstrated success in fostering, supporting and implementing change
  • An innovative thinker with entrepreneurial ambitions
  • An effective negotiator
  • Excellent communication skills (verbal, written, interpersonal) and the ability to articulate complex issues in clear, concise ways to those without a financial background
  • Ability to nurture and lead a strong team, supporting personal and professional development as well as innovation
  • Ability to establish and maintain effective relationships internally and externally and a proven orientation to customer service
  • Effective leadership skills including the ability to work with volunteers at a board level and with personnel across the organization
  • Demonstrated ability to produce high-quality written reports and oral presentations.
  • Superior organizational, analytical, planning and problem-solving abilities. Ability to manage multiple projects and deadlines, prioritize, take initiative.  Ability to work independently but also to function in a team environment
  • Demonstrated commitment to the principles of social justice, cultural competency and equity and inclusion
  • Satisfactory criminal reference check with vulnerable sector check completed within the past 12 months

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and FST’s Equity and Inclusion policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

We thank all applicants and will contact the individuals selected for an interview. 

No phone calls please.