Relief Shelter Support Workers

Organization NameJob CategoriesPosition TypeRegion and Location(s)Career LevelSalaryAd Online SinceApplication Deadline
Red Door Family Shelter
  • Counselor: Family / Group
  • Customer Service / Support
Casual / On Call
  • Ontario - Metro Toronto Area - Toronto
Entry Level$20.99(Hourly)2019-04-262019-05-26

The Red Door Family Shelter is one of the largest family shelters in the City of Toronto and has been delivering support services to homeless families and abused women and their children for over 35 years.

We are currently seeking Relief Shelter Support Workers for both of our shelters. All selected candidates will have a passion for our work and a commitment to the provision of excellent client services.


  • Conduct emergency intakes and assist new residents to settle in.
  • Provide support, feedback, behaviour management, input and/or crisis management to clients on issues of daily living.
  • Ensure safety and security of the clients and premises.
  • Work collaboratively with co-workers to promote and contribute to team work.
  • Work effectively and positively with a multi-disciplinary team.


  • A degree or diploma in social services, or approved equivalent, from an accredited post-secondary institution.
  • Commitment to team work, with excellent problem solving and conflict resolution skills.
  • Excellent crisis intervention/management skills.
  • Reliability, flexibility and sound judgement.
  • Availability to work variable days/shifts, including overnights on short notice required.
  • First Aid/CPR and CPI certification preferred.
  • Commitment to complete all mandatory trainings as per Hostel Standards.
  • Experience in social services, preferably in a shelter setting.
  • Excellent verbal and written English communication skills.
  • Availability to work Overnight shifts a requirement

The Red Door Family Shelter is an equal opportunity employer encouraging applications from all qualified candidates. Please indicate the position you are applying for in your cover letter.

Information acquired will be used only for the purposes of recruitment for employment with the Red Door Family Shelter.

Please note: If selected for an interview, and in the event you require accommodation please communicate this to the HR Coordinator. 

We thanks all applicants, however, only those selected for an interview will be contacted.


Contact Information
Arunyaa Sinniah  
HR Coordinator 
Red Door Family Shelter
21 Carlaw Ave
M4M 2R6

Salary: $20.99 per hr + vacation pay


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