Reception volunteer

Reception volunteer
Organization NamePosition TypesDurationGreat ForRegion and Location(s)Ad Online SinceApplication Deadline
Riverdale Immigrant Women's Centre
  • Administrative / Clerical Support
Short term (Less than 6 months)
  • Youth (over 18)
  • Ontario - Metro Toronto Area

Riverdale Immigrant Women’s Centre (RIWC) is a charitable organization with a mandate to serve those facing diverse barriers in their community.

Riverdale Hub is co-located with Riverdale Immigrant Women’s Centre and is a co-working space, event space and art gallery space in Toronto's Little India


We are looking for a volunteer receptionist trainee to assist in answering calls, customer service and clerical duties with a minimum 3-month commitment.



  • Greet and assist visitors and clients in a friendly, welcoming and pleasant manner. Answer or redirect any inquiries to appropriate staff.
  • Answer, record and transfer all incoming calls to appropriate staff and work departments providing basic information.
  • Record and relay messages to staff in a timely manner
  • Reply to reception e-mails
  • Upkeep safety procedures by ensuring that all visitors, clients are signed in & out
  • Keep reception area clean, organized, and presentable. Ensure patio is swept and clean. Make sure all plants are watered.
  • Prepare and post notices, memos and flyers
  • Assist the receptionist in making and keeping track of schedules; ensure all schedules are easily accessible
  • Perform clerical duties including but not limited to: filling, photocopying, data entry and accept deliveries
  • Respect confidentiality of service users, staff, and others who come to Riverdale Immigrant Women’s Centre and the Riverdale Hub

*Responsibilities are not just restricted to the above-listed tasks*



  • Proficiency in MS Office, internet, and email is essential
  • Excellent interpersonal and customer service skills
  • Excellent communication and organizational skills
  • Detail-oriented
  • Ability to multi-task and work independently
  • Ability to interact positively with unique individuals of all ages, genders, religions, cultures, ethnicities, attitudes, beliefs, and other characteristics without discrimination


What’s in it for you? 

  • Experience in customer service and office procedures
  • Recorded volunteer hours. This is a great thing to put on a resume
  • Reference letter or a certificate detailing hours completed from your direct supervisor upon request
  • Opportunity to meet new people from all backgrounds, and to further build confidence and communication skills.

 If you are interested and available for the shift specified or would like more information on how you can help please send your resume to   


We are an equal opportunity organization. Applications for this volunteer position are accepted and reviewed on a continuous basis.