Equipment Provision Program (EPP) Assistant

Equipment Provision Program (EPP) Assistant
Equipment Provision Program (EPP) Assistant
Organization NamePosition TypesDurationGreat ForRegion and Location(s)Ad Online SinceApplication Deadline
Multiple Sclerosis Society of Canada
  • Administrative / Clerical Support
  • Computer Training
  • Professional Services
On-going (More than 1 year)
  • Youth (over 18)
  • British Columbia - Vancouver & Lower Mainland - Burnaby

The EPP can assist by providing equipment or financial assistance to acquire a new piece of equipment or pay for repairs on current equipment (based on financial need). Volunteering as an EPP assistant contributes to a better quality of life for people living with MS. In 2019, EPP provided 387 essential pieces of equipment. 


To assist the EPP Coordinator with administrative tasks related to the running of the program.


  • Process vendor invoices and payment requisitions
  • Triage program inquiries
  • Collect data from EPP program evaluations and enter into Survey Monkey
  • Create engaging and compelling testimonial stories of clients served through the EPP for marketing purposes
  • Assist in maintaining and updating client/contact/new equipment database
  • Maintain filing system for recent applicants, in process application and completed files.

Skills, Attitudes, Knowledge Required:

  • Excellent interpersonal and communication skills, including a pleasant phone manner
  • Strong computer skills including experience with database systems, Sharepoint and Microsoft Office programs
  • Maintain a high level of confidentiality and discretion
  • Knowledge of MS, chronic illness, or disability are an asset, but not required
  • Background in/student of occupational therapy, physical therapy, social work, social services, and health care would be beneficial
  • Self-motivated, able to work independently
  • Excellent organizational skills and ability to multi-task
  • Excel at critical review for missing or incorrect data, detail oriented
  • Criminal Record Check will be required. Any fees will be paid by the MS Society

Training and Orientation:

  • Orientation to the MS Society including background information on the Society and information related to MS
  • One on one training with the EPP Coordinator.

Time Commitment:

  • 8 hours per week during office hours (Mon-Fri 8:30am – 4:30pm).
  • One-year commitment is requested because of the training and skill required

Supervisory Relationships/liaison:

Supervision is provided by the EPP Coordinator

Volunteer Benefits:

  • Gain valuable experience in the non-profit/health services sector
  • Enhance administrative skills
  • Increased knowledge of MS, the MS Society of Canada, and of community resources
  • Contribute your time and talents in an impactful way for a worthwhile cause
  • Reference letter upon request

To apply please email your resume to or call 604-689-3144 x.7257 if you have any further inquiries.