Administrative Assistant

Administrative Assistant
Organization NamePosition TypesDurationGreat ForRegion and Location(s)Ad Online SinceApplication Deadline
Canadian Red Cross
  • Administrative / Clerical Support
Short term (Less than 6 months)
  • Youth (over 18)
  • Ontario - Peel Region - mississauga
  • Ontario - Etobicoke
2019-12-052020-02-27

JOB SUMMARY :

The Canadian Red Cross Society, a non-profit humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking an Administrative Assistant for the Health TAPESTRY program. The Health TAPESTRY Program helps people stay healthier for longer in their homes by bringing together volunteers, technology, communities and interprofessional health care teams. The administrative assistant has a key role in supporting the Coordinator in communicating with clients and volunteers, providing program information, scheduling, and other administrative support.

RESPONSIBILITIES/DUTIES:

• Execute general office duties such as: telephoning, faxing, photocopying, filing and schedulin

• Respond to volunteer recruitment inquiries (e.g. application forms, program info)

• Telephoning of clients enrolled in program regarding eligibility, program information and schedule availability

• Scheduling client visits based on volunteer and client availability

• Maintains up to date knowledge of Health TAPESTRY program and services and acts as resource to clients and volunteers

• Provide administrative support to staff

• Perform other duties as required.

QUALIFICATIONS:
The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused. Enrollment or completion of post-secondary certificate/degree and/or work experience in administration or an equivalent combination of education and experience.

• Strong customer service based telephone manners, and proficiency in verbal and written communication

• Strong interpersonal and organizational skills

• Ability to work independently and collaborate effectively with a team

• Ability to work efficiently and effectively in fast-paced environment

• Experience in Microsoft Office

SKILLS & ABILITIES:

  • Customer Service skills – Handle phone calls inquiries in a professional manner. Provide comfort, care, and patience to a variety of clients and volunteers;
  • Communication skills – Verbal and non-verbal communication, active listening, able to clearly explain self;
  • Attention to detail – Accuracy in completing tasks, presenting information, data entry, and performing necessary office procedures as required;
  • Ability to work well within a team – Share information, be respectful, approachable, and effectively collaborate with coworkers and supervisors;
  • Dependable – Self starter, ability to take initiative and complete tasks without being asked or with little supervision;
  • Experience – Previous experience in administration an asset;
  • Technical skills – Minimum intermediate knowledge of computers and relevant software applications including Microsoft Office Suite, and Internet platforms. Ability to learn new computer programs & databases;
  • Additional requirements – Good organizational, time management and problem-solving skills.

TIME COMMITMENT:

  • Minimum 1 shift per week (shifts are ½ days), 2 shifts preferred, however we encourage all interested parties to apply
  • Minimum commitment of 6 months, longer preferred

TRAINING & DEVELOPMENT:

  •  Orientation to the Canadian Red Cross services and programs
  • On the job specific training
  • First Aid & CPR training at a preferred rate
  • Introduction to the Red Cross Movement (online)
  •  Introduction to Volunteerism (online)
  • AODA (online)
  • Indigenous Cultural Safety (online)Lunch and learn sessions
  •  Other applicable value-added trainings 

This position requires a successful Canadian criminal record check. 

Interested parties may submit their applications and resumes quoting, Administrative Assistant Volunteer, no later than February 27, 2020 to:
https://www.redcross.ca/volunteer/apply-now/health-tapestry-administrative-assistant

The Canadian Red Cross is an equal-opportunity employer.
While we appreciate all responses, only candidates under consideration will be contacted.

1332 views