Front Desk Receptionist

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Organization NamePosition TypesDurationGreat ForRegion and Location(s)Ad Online SinceApplication Deadline
Chinese Community Policing Centre
  • Administrative / Clerical Support
  • Customer / Visitor Service
  • Translation / Interpretation
Long term (6 months to 1 year)
  • Youth (over 18)
  • Seniors
  • English as a Second Language
  • British Columbia - Vancouver & Lower Mainland
2019-03-122019-06-10

Chinese Community Policing Centre (CCPC) is recruiting Front Desk Receptionists. The Front Desk Receptionist represents CCPC to the public who walk in or call us Monday to Friday from 9 a.m. to 5 p.m. or Saturday from 10 a.m. to 4 p.m. If you want to support our mission of enhancing community safety, come join us!

 Goal

  • To help our Centre’s office function smoothly, including answering the phone, administrative duties and greeting the public

 

Essential Job Functions

  • Greet people coming into office, and direct them to the appropriate contacts or services
  • Provide policing-related information in person or by phone
  • Screen and forward telephone calls, and take messages 
  • Refer clients to other community agencies
  • Perform clerical duties, e.g. data entry

 

Requirements

  • 18 years or older
  • Proficiency in the English language and Cantonese or Mandarin language
  • Basic computer skills: Microsoft Office Excel and Word, and search information on internet
  • Comfortable answering and receiving phone calls
  • Adopt a positive and respectful communication style
  • Reliable, punctual and non-judgmental
  • Comfortable working with diverse populations
  • Ability to attend an interview and obtain Vancouver Police Information Check
  • Provision of 3 formal references (We suggest you to obtain permission and their email contact from them before submitting the application. We only contact your professional references via email. They should know you more than 6 months, e.g. your current/previous employer, teacher, settlement worker or landlord. We do NOT accept your friends, family or classmates.)
  • Successful completion of our Volunteer Orientation and Front Desk Training
  • Abide by the CCPC Volunteer Confidentiality Affirmation, Code of Conduct, and General Policy as well as any project/program-specific protocols and procedures

 

Time Commitment

  • Minimum ½ day per week for a minimum of 6 months
  • Undergo a 6-month Probation Period

 

Benefits

  • Letter of Reference available upon request after completion of 6-month volunteer commitment
  • Satisfaction in efforts to help people seeking community resources
  • Meet new friends and expand your social network
  • Sense of accomplishment by serving and supporting the neighbourhood
  • Receive ongoing staff support and training opportunities

 

Please note that submitting an application does not guarantee you a volunteer placement at the CCPC. While we try to place every prospective volunteer, management reserves the right to reject applicants who do not meet our current needs, requirements, suitability, and/or placement criteria. Our screening process can sometimes take several months or only a few weeks, depending on background check and availability of your references. We thank you for your patience.

 

 If you are interested in this position, please download the application form from http://chinesecpc.com/volunteer.html, fill out and email to volunteer@chinesecpc.com

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